Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery man extremely ruled and disrespected. The two carriers was great the the driver need to retrain how to talk to the customer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible delivery and install service. Rectified at store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Insignia washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had two insignia washers delivered and both are not working. Very challenging to get a replacement or service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Avoid
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid installation by this company in NY. They use completely unprofessional and shoddy techs that do more damage than good.
No, I would not recommend this to a friendRated 1 out of 5 stars
Delivery and install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad delivery and installation experience, no info given on what they were doing or how the products need to be operated
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible uncaring install
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up my washer in such a way it blew the breaker every time. We had to have an electrician come and fix it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems with the installation company. Best Buy needs to find quality installers or they will lose customers.
No, I would not recommend this to a friendRated 1 out of 5 stars
Should have told us
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They refused to install stated they couldn’t because we didn’t order a new pipe which we were never told we needed for installation
No, I would not recommend this to a friendRated 1 out of 5 stars
Very Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to wait two moths for service, the technician arrived very late, and he broke the washer when he tried to install it.
No, I would not recommend this to a friendRated 1 out of 5 stars
The Worst Experiencve EVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were awful. I'll never purchase an applicance at Best Buy again
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give 0 stars suck and broken still no good at all
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up the hot and cold water backwards and left without testing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not right, want somebody to reach out to me-(972859-0081)
I would recommend this to a friendRated 1 out of 5 stars
Mehhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with either the washer i bought it the technicians who dropped it off.
No, I would not recommend this to a friendRated 1 out of 5 stars
6 attempts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took them 6 attempts to get my appliances put in, and each installer said the other one did incorrectly! Again thanks to Katie in escalated serv. She was Great!
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t show up on the first day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t show up on the first day. No call. Nothing. Had to reschedule for the next day. Missed two days of work was offered $40 for my troubles.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worse experience ever with the Geek Squad delivery and installation of my Appliance they did deliver them they did not install them horrible experience do not recommend them.
No, I would not recommend this to a friendRated 1 out of 5 stars
It is what it is.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is what it is. Nothing more to it. Unless geeksquad is doing it id stay away.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The single worst experence i have ever had. I will never use best buy again and will be canceling their credit card.
No, I would not recommend this to a friendRated 1 out of 5 stars
I should not have a charge for the installation to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were great this time. Just trying to find out why we have a 64. 71 charge, it's supposed to be free. We purchased the hoses for free installation.
No, I would not recommend this to a friend