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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1407 Showing 28,121-28,140 of 29,343 reviews
  • Rated 1 out of 5 stars

    Was not installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they just put the washer in the bathroom, and said "ow I'm afraid to break it" and left no installation whatsoever. Paid for nothing...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was completed incorrectly. They spilled water everywhere and didn’t turn the water back on when they left.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Pedestal x4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still waiting to receive a Samsung pedestal for my washer. There have been four delivery attempts of broken pedestals, and I am going on a month of waiting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst installer guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the worsta guys they didn't want to installed it they didn't have the tools it's like why do they contract guys to install and. There un prepared n they had attitude

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never installed it 3 grown men could not do what my son and i did. To dangerous they said are you kidding me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer vibrates so much it knocks glasses off our shelves geek squad has been out here twice and cannot fix it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not installed. They lied about delivery date. Said would be another week because the whole crew was injured on a job.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken pan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers broke the pan underneath and refused to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    IF POSSIBLE INSTALL INDEPENDENTLY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers damaged my house and to date , after several calls and emails, has not done anything about the repairs!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were not able to install my product since they did not have the proper tools with them to do so. They left my appliance as is. Not happy about that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation guy was horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guy was hours late and did a poor job. My washer machine needs to be realigned because he did it wrong.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reccomend bad experience. Delivery was ok . The guys did not wear mask to enter my home. And did not distance himself from me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst decision of my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved up for months for the washer that I thought I wanted. It was installed so poorly that it broke itself. I have to smell burnt rubber every time I run it, absolutely awful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery and install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install seems to be okay, since it's just screw in. They scratched up my NEW WASHER while delivering! Not good. Noooo good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first crew did not hook the washer , they were rushing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washer install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer ended up flooding my basement, caused significant issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No installation due to older plumbing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t install washer because of older plumbing. I had to do my own installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sucked horribly. Wanted to leave wo installing. Had no wd 40. I gave them some and then installed. Lazy as hell.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not installed and I paid a separate fee to have someone else do it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad install from deboxing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't attach all hoses, left many parts in the box on the truck, when asked what was wrong told multiple times nothing.

    No, I would not recommend this to a friend