Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
WAS NOT HOOKED UP CORRECTLY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WATER LEAKED INTO THE FLOOR, CUSTOMER SERVICE AWFUL! NOT KNOWLEDGEABLE, DID NOT SEEM TO CARE IF PRODUCT WAS INSTALLED CORRECTLY
No, I would not recommend this to a friendRated 1 out of 5 stars
Lazy Install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t give less than 1 star? They did not test the washer. There are leaks and they refuse to fix.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am highly disappointed as the team that came to deliver my washer never installed my appliances.
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was a dude. Returned within a week. My installation fee was not returned
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They arrive and tell me they can't install hoses on my plastic pipes. Stupid rule if true because connections on washer are plastic so what's the difference?
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor communication abilities from delivery team. Would not listen and kept repeating themselves.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst service ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had two appointments for installation. They could get my washer & dryer installed right both times. Will not be using this store again for anything.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible third party companies Horrible experience
No, I would not recommend this to a friendRated 1 out of 5 stars
Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed improperly and caused flooding. I have filed a claim.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst service i ever had my washer wont work only does small Loads
No, I would not recommend this to a friendRated 1 out of 5 stars
lg washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.finally delivered 5-4-23 purchased and paid for 1-29-23
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't get installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as the delivery men showed up they had problems they would not remove the old machine they are always looking for excuses not to do install never again
No, I would not recommend this to a friendRated 1 out of 5 stars
Out of stock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sold it to and set a date. Then said it was out of stock!
No, I would not recommend this to a friendRated 1 out of 5 stars
Delivery men NOT installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They couldn't hook anything up...too long to set up this missing, has line different, etc.i will never get "free" delivery again. My husband had to do it!
No, I would not recommend this to a friendRated 1 out of 5 stars
I’m still waiting.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still waiting. This was never installed, washer and dryer never delivered. No one will call me back.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wouldnt install on first trip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldnt install on first trip as they couldnt figure out how to turn off the water. Had to call best buy to have them come back out....poor service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Irrelevant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation didn't matter here because the washer I received was too damaged to be used.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not arrive when scheduled and just left the hoses and vent kit on my front steps. And this was a do over from not hooking things up the first time.
No, I would not recommend this to a friendRated 1 out of 5 stars
No installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never connected anything because they said they could not go under my kitchen sink to connect the water hoses to the machine good thing I knew how to do I
No, I would not recommend this to a friendRated 1 out of 5 stars
The worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worse experience you can have to have something delivered and installed will never user best buy again
No, I would not recommend this to a friend