Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Best Buy SUCKS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer doesn't work. The installation was terrible unless you purposely installed a broken machine.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery men tracked in dirt and mud and left dirty hand prints all over the walls. They were also a little rude
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Water Damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laundry washer had a leak, caused water damage.
No, I would not recommend this to a friendRated 1 out of 5 stars
Rushed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor help and directions from installers. They were not very informative and was rushed.
I would recommend this to a friendRated 1 out of 5 stars
had to pay someone to bring it into my house
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was very disappointed it was delivered over a month after it was purchased and i had to pay a third party to install it
No, I would not recommend this to a friendRated 1 out of 5 stars
Just a delivery
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They couldn't get the water hose off the faucet so they unboxed the machine and left me with the problem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Non
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not installed by delivery because I wanted to use my very new metal hose. I guess because I didn’t buy it from Best Buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Mr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible install. So disappointed. Have had them back out 3 times and still not installed properly
No, I would not recommend this to a friendRated 1 out of 5 stars
Idiotic install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did not install the washer and dryer doors; so they opened opposite
I would recommend this to a friendRated 1 out of 5 stars
See comments
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.See comments for washer and dryer for better review
No, I would not recommend this to a friendRated 1 out of 5 stars
Ms.Hudson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd return. Deeply Disappointed. Best Buy is worst.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stacking kit not included
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not made clear that we needed extra hardware to install the washer and dryer.so I had to do it myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
La lavadora no funciona.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They not installed correctly. The machine no function, no has a water. Today is my first time and I can’t used.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible; will not use installation service again!
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation of washing machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not give a review. Due to the hook up not being to your standards yall didn't install the washing machine.
I would recommend this to a friendRated 1 out of 5 stars
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got washer but did not install on time. not impressed wih the service.
I would recommend this to a friendRated 1 out of 5 stars
washer experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied. I like Best Buy but think maybe tv's, and electrical appliances is their sweet spot.
No, I would not recommend this to a friendRated 1 out of 5 stars
bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not install . I had to get my contractor to do it. Very lazy people with bad attitudes
No, I would not recommend this to a friendRated 1 out of 5 stars
Fiasco.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Late with delivery as their truck "broke down". Washer leaked after they left as they didn't tighten hoses on washer. Not a great experience!
No, I would not recommend this to a friendRated 1 out of 5 stars
Yikes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They DID NOT CHECK THE HOSES, THAT HAD HOLES ALL OVER THEM!!
No, I would not recommend this to a friend