Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer wasn’t connect nor did the delivery wear mask when entering my home.
No, I would not recommend this to a friendRated 1 out of 5 stars
False advertisement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and dryer was not installed. They just dropped the items and never install the appliances
No, I would not recommend this to a friendRated 1 out of 5 stars
bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technician refuse to do it since the pipe was not good in his opinion
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of washer and dryer was poor by the first crew. Played Plinko up the stairs with both appliances
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not install unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All items returned when delivery driver showed up with incomplete order and no plan to deliver remaining items.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend this for everyone. It is simple and easy to use.
I would recommend this to a friendRated 1 out of 5 stars
Trash
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke my home door. Charge me money for a cord to be used.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor, poor, poor service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Think twice before having Best Buy install your appliance. It ended up being a disaster of a decision for us.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible. Had to come back and still didn’t have the right stuff to properly install the machine
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workers couldn't do the job had to have another company install.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does Best Buy know how to install appliances.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These people didn't understand how to install a washing machine and left my utility room a mess.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not provide
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unwilling to install, would come back another day but after the weekend. Left wrong install items.
No, I would not recommend this to a friendRated 1 out of 5 stars
Defects and bad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had water leaking after a bolt wasn’t tightened, dryer vent was destroyed and we had to redo at our expense. Steam not hooked up
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited from 2 to 6 to have someone show up at 6 and not attend to the repair
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation was OK Techs forgot to program washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and physical Installation were completed but Techs forgot to program and test the washer before leaving.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come prepared Ordering on line does not work They don’t ask any questions about the install
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Boooooo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They broke my water valve that the washer connects to. Best Buy sucks now apparently
No, I would not recommend this to a friendRated 1 out of 5 stars
They didn't install my washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't install my washer. I hope they come back at some point to do it.
I would recommend this to a friendRated 1 out of 5 stars
Customer services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very rude and no helpful! They damaged my product and didn’t let me know when their install
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG pedestal washer was not installed properly and was not tested. Now it’s not working throwing 1E error code.
No, I would not recommend this to a friend