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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1416 Showing 28,301-28,320 of 29,343 reviews
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Techs broke my door and stopper. They told me I was responsible for fixing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have multiple installers come out , major issues with attitude from one in particular. Almost wanted a full refund and returned everything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved old washer and went to install new washer and dryer without letting me sweep or clean behind

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation Nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor that was sent to my home for the fifth time to repair a failed installation, was for the lack of words, lost again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Call me ASAP 2097612197

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a call as soon as possible..... they toook my washer machine offer o said no and I want it back 2097612197

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do under sink hookups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not do under sink hookups so they didn’t install my washing machine .didn’t unbox either .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience of my life never again installers damaged home and damaged product install

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were less than professional and did not hook up the drain line from the washing machine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incomplete job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician didn’t wait for us and left, and still marked job as completed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disaster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys totally messed up. My dryer install. Had to come. Back the next day after they told. My wife to cut a hole. In the wall.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not installed even though the installation was included in the order. Washer dryer was left outside by garage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    total waste of time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a total joke - it took 5 calls and 2 in person visits to get this set up properly. total waste of time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst services ever I love the service they give u at the store but definitely not at home

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was 3 times rescheduled, last time without my ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done badly and we almost had a major leak. Had to call in a plumber to reinstall the washer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fix issue leaking from drainage hoses or pump

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rude guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with our washer so the installer had to come back, he was very rude and blamed the leaking of the washer on our home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer didn't not use the hook up hose and took them back with him and I was still charged for them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont get this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke some part for my washer i dont reccomend they also didnt even instal the washer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dropped the washer, they were in a haste to leave. They did not install the washer.

    I would recommend this to a friend