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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1421 Showing 28,401-28,420 of 29,343 reviews
  • Rated 1 out of 5 stars

    Lazy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was performed lazily and the man was not friendly. Didn't like his job and even hit the walls when bringing it inside.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3rd party incompetence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor communication, ridiculous policy, lack of expertise

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Run

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where too lazy to di it. All sorts of excuses. It was more like a drop and RUN!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Iffy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was installed November 28, 2018. It no longer works. Wonderful 12 day replacement warranty. Worked 6 times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lazy workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not install anything and did not take away the old appliance! I’ve paid for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed washing machine incorrectly and flooded my house horrible service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited 8 hours for installation. No show. No call.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke my pipe on my wall and left it for us to deal with on a holiday

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This went poorly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A comedy of errors, truly. Just install it yourself. Youtube trial and error is better than this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not done by Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy dropped the ball on the installation, but I was able to hire a plumber to get the job done.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    barely helped him anything up so it was a waste of money for this service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely bad service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one wants to do adequate troubleshooting to figure out the root cause of the noise/vibration

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about this tech, hooked the hoses up backwards. Something to check before the techs leave is for correct hookup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible delivery, they canceled twice on us and never ended up delivering the equipment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst delivery team ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team that come was horrible. Refused to install washer even though I showed them on my receipt that it was included.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was never installed and I never received a refund for installation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Adriana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 teams came over, the installation was never done

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont add this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was charged for the service but thry never installed it. I had to do it myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered but, wouldn't complete the install.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one installed our washing machine. It was only delivered. We paid for installation.

    No, I would not recommend this to a friend