Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1424 Showing 28,461-28,480 of 29,343 reviews
  • Rated 1 out of 5 stars

    No Show

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never showed and when I called I was told the installers marked me down as complete.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They look to it and said will order some parts but

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look to it and said will order some parts but No one showed and no one contact me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were going to take 2 machines and REFUSED even when we told them we had paid extra for this service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still waiting for installation

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer for dryer did not have work order for washer install, would not touch the washer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor your team hooked up the water " WRONG" hot to cold, never use Best Buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You have to make sure they install it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff did not install my washer. I had to install it Myself

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rude installation crew

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible and Rude service installation crew! We will never purchase from them again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor . Never had washer/dryer delivered because the whole order got scared up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didnt come and install had to cancel on them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery incomplete

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team who delivered product did not do the instillation. They drove off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy wasnt the best choice to purchase my washer from. I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad , didn’t speak English

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor. Switched hot and cold water lines. Didn’t speak English

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They did not install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not install,said they couldn't remove old hoses I had to call in a plumber to do the job and pay more money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad service they didn’t make my installation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did not have right equipment to bring the unit in the right place.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give them a Negative number.unprofessional and down right horrible!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tools

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tools are useless they never end up using them when you Doan installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washer installed

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation wasn’t that great and now I’m having issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never installed it they said that they couldn’t do it... Please credit my account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can't review a product that was never delivered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go to Home Depot if you want good service. Best Buy damaged the washer and made no attempt to remedy THEIR mistake.

    No, I would not recommend this to a friend