Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
You suck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We will never purchase anything from Bestbuy ever again!
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They reversed the water hose hook ups so was having clothes coming out of the washer so hot I could hardly touch them.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation disaster
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 months of installation, we just found out that waterline was reversed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did. It get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and dryer were sold while sitting in the warehouse waiting for delivery. I had already bought them!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Install appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy could not deliver as promised and negotiated. Had to go back for a refund and took business elsewhere
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Couldn’t install , no discharge hose ... I had to buy 1 at Home Depot ....
No, I would not recommend this to a friendRated 1 out of 5 stars
terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not connect correctly and had to have the installation redone
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was cancelled three times!! Once on the day of install. Lost 3 days work
No, I would not recommend this to a friendRated 1 out of 5 stars
Brian
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys that came said they couldn’t install it. So I did it myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a part I bought need to Buy they shouldn't provide free since web buyng such a big amount of appliances
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not hook up my washer and I paid for them to install my washer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not work nobody tried them and I did they do not work need to get back out here
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professionally done, arrived when promised. However, did not ensure the machine worked properly and it did not.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They just dropped it off in my garage and didn’t even install it
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I noticed the delivary men DID NOT install the new hose on my new washer, the old hose has been reattached.
No, I would not recommend this to a friendRated 1 out of 5 stars
What a circus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers flooded our laundry and then forgot to turn the water to the water back on before they left
No, I would not recommend this to a friendRated 1 out of 5 stars
Unprofessional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad customer service for installation!! Unprofessional
No, I would not recommend this to a friendRated 1 out of 5 stars
Poorly service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did not collect my pedestal washer. I am gonna call you guys back for that
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't even take it out the package they came and dropped it of and left.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Help needed, training
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Training, training, training, knowledge on how to properly do installation was lacking.
No, I would not recommend this to a friend