Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Didnt install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did not install my washer. My uncle had to do it, bc they tried charging me an installation fee.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not very good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were not very good. I would definitely keep and eye on them!
No, I would not recommend this to a friendRated 1 out of 5 stars
Machine was installed incorrectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was awful. Installed the cold water to the hot water hose. Had to come back three times
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible installation by jbhunt contractor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience with the delivery driver and installation. Bad experience.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke within 1 month.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to get replaced. Will never buy this brand or from Best Buy ever again
No, I would not recommend this to a friendRated 1 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3rd party install service not great, they were in a hurry to leave and not help at in detailing the set up.
No, I would not recommend this to a friendRated 1 out of 5 stars
I can’t bring an opinion, I don’t have.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We don’t receive this items. The deliveries men don’t let’s me these articles.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t get the hook up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t hook it up correctly had to get someone else to finish the job
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got installed, failed to deliver, washer was damaged
No, I would not recommend this to a friendRated 1 out of 5 stars
Couldn't perform services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech could not perform the services since my LG washer/dryer was older than 30 days. I had to do it myself :(
No, I would not recommend this to a friendRated 1 out of 5 stars
Rude guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation guy was very rude and not professional at all, best buy shouldn't hire such people
No, I would not recommend this to a friendRated 1 out of 5 stars
Not very professional and bad customer service exp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very rude and not very customer friendly just in a hurry and told me that they are over worked. I don’t care
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water supplies connected to wrong inputs, connections were loose. Installers dropped cap down the drain.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys did not do this properly and I would recommend having your own person install your bestbuy products.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to switch to pick up after Best Buy missing delivery appointments 3 times.
No, I would not recommend this to a friendRated 1 out of 5 stars
They did not install the machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician did not want to install the machine. He wanted to deliver and leave. Worst service ever.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installer did not show up when scheduled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited for 4 hours and the installer didn't show up. It had to be rescheduled. Then the machine got installed ok.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed my washer. Told me that housing was supposed to do it
I would recommend this to a friendRated 1 out of 5 stars
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed wrong. Water everywhere. Rude customer service. Told I needed to buy the part myself AND fix it, too.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have not installation i have done installation
No, I would not recommend this to a friend