Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1428 Showing 28,541-28,560 of 29,343 reviews
  • Rated 1 out of 5 stars

    Horrible experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never installed !!!! Told me that he couldn’t and charged me !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They scratched my machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers scratched the front of the machine when they installed the pedestals..not happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washer instalation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spilled water everywhere, and left without cleaning it up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I could have done better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up the hot to the cold and cold to the hot. This is what they do all day and couldn't do it right

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation requires checking that the installed machine works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Half way through

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Installed my refrigerator, but they did not install my washer & dryer...3 days it took me...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The product was terrible.......

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE washing machine was defective The delivery and installation was great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Third party installers are the worst

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took two reschedules & two visits to install. Just do your job and do it right!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't connect dryer properly. exhausting into the laundry room

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men left whitout the washing machine working, this person are not responsable nither serius,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy from Best Buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible install. Nothing level. Didn’t hook up pedestal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Late

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them scheduled to come from noon-4. They showed up at 530. Had to waste my day waiting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scratch/dent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dent/scratch on the machine new machine was delivered with scratch/ dent

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    :( upset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 1 year It gets stuck on the last cycle

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ??????

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incomplete installation unprofessional Twelve 333

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I installed it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing was installed, I pulled them upstairs and installed myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor installation

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came so high they didn’t know how to put it together so upset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washing Machine Installation.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never Installed it. They dropped it off in my laundry room and left.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service and defective product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality of service and damaged product received

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It backed up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time it was used, the washing machine backed up and messed up my laminate flooring.

    I would recommend this to a friend