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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1429 Showing 28,561-28,580 of 29,343 reviews
  • Rated 1 out of 5 stars

    Horrible!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SUCKS. I cannot believe it has not even lasted 10 years

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed wrong the first time and they had to cone back and it was incomplete

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not happen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not happen due to a mix up at the warehouse. Had to install myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The persons who installed this washer were not very professional and we were not satisfied with the service,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came to my home and made every excuse on why they can't install my washer. Lazy individuals.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t install after all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t tell us wouldn’t install unless we bout hoses from them. So ended up not installing it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not performed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately,the delivery person did not install our washer.They walk away after drop off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation Nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my washer took multiple attempts by the horrible delivery contractor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The delivery guy did not give me this items!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy did not give me this items. How can i recommend this items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No tools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not complete install bc didn’t have the right tools with him.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not installed the pedal stools. The guys were great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Work has not been done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was never done. I don't why it says completed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    First try

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was not installed correctly so workers had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not installed properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call so many time to installed properly and never done.I am happy with the service best buy provide.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not installed my washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not installed my washing machine just get it out of the package

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What installation?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was left incomplete. Why bother if I hd to finish myself

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It never got done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people dumped the washer in the middle of my basement and left

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came 3 times and still not installed right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were supposed to change the direction of the door handle opening. 3 Techs and still nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They didn't hook it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had all of the necessary equipment during the first delivery and they didn't hook up the washer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have the proper equipment they won’t be able to install

    I would recommend this to a friend