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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1432 Showing 28,621-28,640 of 29,343 reviews
  • Rated 1 out of 5 stars

    Not nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men refused to install. It was 5:00 at night.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install was fine. Installer not very likable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that did the install was not very personable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation contractors best buy uses are HORRIBLE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute worst delivery people I have ever encountered. RUDE!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up hot water hoses to cold water and vice versa.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just read my other review. These guys need to be retrained before ruining peoples homes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Completed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not completed, The instillation and pick were not completed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhelpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhelpful, they did not install washing machine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were terrible. Did not seem to know what to do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They came 4 times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came 4 times to my house so not sure how I can give them a good review

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed incorrectly 2 times, and had to get a third party to correct it for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was very challenging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in the end it all worked out but it took 4 visits before the install was complete.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did now want to install my laundry’s because bad service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn’t connected properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t connected properly. Two weeks after installation still can’t use the washer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lazy, never even tested the product before they left.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    No installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never installed the washer. Just came and left this was horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad service, They didn’t installation my washer just put my house. I did by myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    installer looked for any reason not to do the inst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer came in and instantly looked for reasons not to do the install.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I had to install myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduled delivery did not happen, I had to pick up and set up myself

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said they couldn’t install it and didn’t even try.

    No, I would not recommend this to a friend