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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1433 Showing 28,641-28,660 of 29,343 reviews
  • Rated 1 out of 5 stars

    Poor Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is using COVID 19 as an excuse for poor service!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 week on still waiting for installation of an order placed 2 months ago..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation was canceled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The included installation was canceled due to the Pandemic

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The driver was bad job and very disrespectful 0 stars

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BOOOOOOOOOO!!!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A forced purchase - it's fine, but a DIY option is preferred

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed on the wrong sides smh,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the product or the installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wants to instal the washer and no want to remove the old

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs didn't actually install the washing machine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was a defective item. (LG washer)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water was leaking from inside washer machine, replaced with a new washer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product except it leaks water so only had it a week. now call for repair .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys do not install if not new plumbing or gas lines what a waste

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installers did a horrible job. Didn't even bother to align washer properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team never showed. 11 days until net avail

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very unprofessional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very upset with the customer service. They weren't going to install it completely

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3rd party who does the installation is the worse company ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 1 use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran 1 cycle, broke during the second cycle. Extremely disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product but getting Best Buy to deliver and install it was a nightmare.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for installation and they did not install!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never ran the unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up the hoses but never turned on the water or ran the unit.

    No, I would not recommend this to a friend