Customer Ratings & Reviews

Clean and careful installing very fast and professional.

The guys that delivered were amazingly great. They called twice with updates as to when they would arrive and when they did, they removed my old washer and installed the new one in about 20 minutes. They were polite and respectful and I would absolutely use them again.

Had to have BBY come out a 2nd time because they wanted fixtures changed but left washer in hallway not where washer is to be installed. They came back and finished installation.

Great purchase i wish i had purchased the pair. Time to go shopping i guess. This washer is huge. My 5ft4in almost fell in

Very nice guys and installation. This was the second try. The first machine was installed incorrectly, cold water to the hot side hot water to the cold side of the machine. I called customer service after several washes of delicate clothes needing cold water came out, boiling hot. They sent someone out right away to install a new washing machine and that’s where they discovered that the first washing machine was installed incorrectly.

Delivery tech was quick and knowledgeable of the washer and easily installed and tested functions before leaving.

All I can say is WOW!!!! 5 stars is not enough for the job they did. I have never been so impressed with an installation before. Jose & Honerld are the best!!! From start to finish everything was professionally done and perfect with amazing attention to detail. I look forward to ordering from Best Buy again.

They installed this quickly. The discharge hose was too short on the product. Not their fault. However, they may want to keep some extension kits on the truck. Washer seems to work good.

The two men that came to my house to install my front load washer were amazing. Super efficient and extremely friendly. They called me before and after to reassure that they took care of their task at hand. I would recommend these gentlemen to anyone. Thank you again!

The installer really did me a great favor helping install this. He was lacking his own helper that day yet still did the job!

They knew what they do. They used plastic covers for their shoes without I ask. That's a huge plus for me since we dint wear shoes inside of the house . They done really quick and picked up their left overs. Check the machine before they leave.

The installation went great. The guys did an excellent job bringing my washer up 20 steps, through the door and into the wash area. They hooked up the water lies with no trouble. Thank you!

Installation was perfect and sended the machine 5 the tome

Had to be on top of these guys. They were professional and cleaned up however its in the details. The washing machine was not 100% level. I had to point this out and don't fell that I as the customer should have to tell them that something so obvious is wrong.

The guys that came to install the washer we're very professional and efficient. They gave me a call when they were arriving, when they were at the gate, and with the wasp community I live that forcuses us to never block a drive way and (sorry guys) they even carried the washer all the way from the parking lot to my door.

Satisfied with the installation of my washer. It was done in a professional way.

The installation took less than 15 minutes. No Joke! Two guys brought the new machine in using body harnesses and before I could close the door they were coming up with the old machine. I walked down the stairs, one guy doing a “water fill” test. I just laughed. He showed me the basic and I signed off on the delivery.

Gentlemen were polite and professional. They were in and out within half an hour. I wish there were more kind people out there like these two gentlemen.

Super service. Arrived at scheduled appointment time with a courtesy call prior. Hauled off old equipment. Worked to allow area cleanup before installation. Efficient installation and demonstration. No mess. Truly a great two man crew.

The guys were quick, efficient and friendly. They set me up with a quick tutorial so that i could start using my washer right away.