Customer Ratings & Reviews

The guys that did the installation were wonderful. They took their time to make sure everything was correct. They kept us informed.

The installers did a great job. They were very helpful when I reported a problem & they had to come fix it.

Good washer which accommodates more cloths. It washes 2 queen size comforters and bedsheets at a time

Great job in installing and happy with teaching us how to use it as well.

Best Buy is obviously spending time making sure every aspect of the buying experience is positive. Our installers called ahead, were on time, were respectful and pleasant, were knowledgeable and very careful with our new purchases. GREAT JOB.

Though a buyer might save some in installation if they do it themselves, it is important to allow a professional persons install the washing machine especially as delivery of the unit was in a large padded box which required a lot of material to be taken away rather than filling up several trash cans, and in our case, installation required two persons to carry it up the stairs to the second floor. I found that the installers avoided damaging walls and floors and made sure that we were satisfied. They took the time to install the washing machine correctly and then spent time to make sure every option was working and also ran the machine to make sure there were no leaks and it was properly adjusted. They even did a followup call with us to check if we had any questions or concerns. Customer service was excellent and exceptional.

The washer was installed in a timely fashion. Language barrier.

i ordered the LG 5.0cf front load washer along with the sidekick...the first crew came to install as scheduled. it turned out we had a small leak at the connector, which we had to fix. i thought, “uh-oh” its going to be a nightmare to get this install rescheduled! but NOT AT ALL!, to my surprise, i got a phone call about 15 min after the guys left. they got me rescheduled for just a couple of days later, which was good-we had to hit home depot and replace the leaky connectors. the 2nd crew showed up as scheduled. even though it was a sweltering day here, they were courteous-and got the washers installed quickly & correctly.

They did a awesome job of installing my washer and dryer

Our washer install went well with no issues.The delivery of our washer went quick and the install went quick as well.

The installation was quick and informative. The people who delivered were in and out. Highly recommend

The installers were excellent in getting my washer downstairs and getting it running in about 20 minutes. Very polite and knowledgeable.

I buy a washer and dryer. I wouldn’t buy the same brand if I could go back to purchase date. The first washer had an issue within a year. The repair man was nice but not well trained. After repair (3rd visit). Washer had a loud noise and vent from his knee while pulling washer in and out of space. Washer made with plastic pieces and very thin shell

much needed service, the professionals come can install everything quick and easy, worth the install cost, hassle free.

Very professional and efficient!!!! Arrived on time

the two man team who came to install my washing machine were terrific. they removed my old washing machine, brought in the new one, and had it set up in under 10 minutes. they even came earlier than i was expecting them to for the drop off.

Best Buy hooked up our washer very quickly and efficiently! Very happy with there service.

The washer installation was done professionally, the men who brought it carried it in carefully and hooked it all up and even ran it to make sure it was working properly

The installation was easy and stress-free. Glad to have bought from Best Buy.

Guys did a great job, no muss, no fuss. They cleaned up their trash and made sure everything worked properly,