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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29282 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 29,282 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    When you don't notice anything, that's a good sign

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the product for months now. No leaks or complaints about the installation. I think it's safe to say they did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was on time and did a nice job getting the washer in an installed through basement bulkhead.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy and Timely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installation was on time, called before arriving, and installed as expected. I wasn't home, so my husband dealt with them and he said they were nice and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my washer and dryer installed. The process from start to finish was fantastic. They called on time, took great care to not scratch my items or walls, were extremely professional, and completed to haul away as requested. VERY HAPPY!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees that installed the washer were quick and professional. The only problem I had was that they cranked down too hard on the hoses and broke one of the gaskets and caused a leak. I just went to the hardware store and got some new gaskets for $2.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 stars for the installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a fantastic job, very polite and caring, respectful to customer and property.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation went well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation guys were great! They were super helpful and gave us a lot of information about our new washing machine. They also ran through the cycles to make sure everything was working well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy who installed excellent n helpful. His geeks done great fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team were very professional with the installation of my new washer. The good part was that they also hauled away my old washer at a reasonable fee.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery, installation and setup were a snap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job getting the appliances delivered to the 2nd floor. Installation, setup of the new ones and hauling away of the old appliances was done in about an hour. They even ran a test cycle to assure everything was working as required.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people installing the washer and dryer were very professional. Despite snow and ice, they arrived on time and did an excellent job. Everything went smoothly. They were terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tell you what man the first time around wants a great second time around he was real good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and professional installed. Really knowledgeable and professional people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely recommend the install service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best crew in town. They were in and out, the best team Best Buy has!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy do the installation.I'm glad I did. The job was well done and they arrived when scheduled. Installation was included in the purchase so it would have been silly not to do so. So Best Buy offered service and quality and followed through.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great. The only exception that I found out afterwards was that my house lines for hot and cold are opposite. The guys hooked up the hot to the red line, like they are typically supposed to, but I had to swap them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed my washer did so in a timely manner and they were very professional. First class job on my installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very professional. They came in and removed my machine and brought the new machine in very quickly but carefully. Once they set it up, the tech showed me how to work it while making sure it was working properly. I was very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were going to be early, they sent me a text but we were not yet home. I replied back to show up at the scheduled time and they did with no problem. They were in and out quickly with no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation of My Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Best Buy installation guys. Delivered and installed without hassle. Had me up and running in no time. Even had the old broken washer hauled away.

    I would recommend this to a friend