Customer Ratings & Reviews

the new laundry machine. Is a Greek? The washing machine, very quiet, very efficient, and does a great job. I don't have everything I put in it.

The guys showed up on time, called me to give me the heads up, and installed the washer with ease all while being friendly and professional. I couldn't ask for any better.

So far so good, I would definitely recommend that you always have Best Buy to install and insure all appliances , the appliances were installed correctly and in a timely manner. I am so appreciative of the recommendation from the Best Buy store, they customer service has always been the best!

The installation service was fantastic! The team was punctual, efficient, and very knowledgeable. They set up the washer, tested it to make sure everything worked properly, and walked me through the features. Professional, courteous, and stress-free experience—I highly recommend their service!

efficient and timely. My old washer had tripped the circuit breaker (unbeknownst to me) and so washer didn't work at first. Installer kept saying I needed to call an electrician until I thought to check my breakers... installer maybe should have thought of this possibility.

My wife and I had a washing machine installed and overall we are completely satisfied with how quickly and professionally it was done. However, the first time the BestBuy staff came to us with a new washing machine, they unloaded it into our apartment and did not disconnect the previous washing machine (although they obviously knew how to do this, and the installation service had been paid for by me in advance). The second time came a team that really knew their business, and they carefully connected everything, did not overstretch the hoses anywhere, and at the same time tightened a clamp drain hose to the water hose, so that the drain hose did not dangle in the wide pipe in which it is led out.

The installation crew were great. They arrived on time. Installed washer within 10 minutes and showed the basics on how to use it. They were friendly, fast and efficient.

I'm especially grateful this time; the first washer delivery arrived very late at night, and they called me shortly before the arrival to make sure if I still wanted it at such a late time, which was after 9 pm. I said yes, and they came over shortly. Upon unloading, they found a dent on the side of the washer and set me up for a replacement. The two personnel were very friendly and really quick to set up the washer and dryer in my small laundry room. The replacement had been scheduled for the following week, and another pair of personnel came over to take care of the matter very quickly. I have been relying on Best Buy delivery for many years and I am so grateful for all the service they offer.

The guy that installed my washer and dryer was very professional. He was very efficient and had the job done in less than an hour.

The delivery and installation went smoothly and the technician was professional and courteous. My wife said that not one questions she had was unanswered or rushed and this was one of the best interfaces she as had with delivery and set up

The 3 installers were professional. They also were very quick. It was hot out and they were working hard. My wife gave them each a bottle water since they did a great job removing the old washer and installing the new one.

Installers were quick to install my dryer and very helpful. They called 15 minutes prior to arriving and made sure the dryer was exactly where we wanted it before they left.

The technicians for the install were very knowledgeable and excellent workers. They were courteous and worked swiftly. They pointed out some issues that are being addressed by plumbers, without their input we would never have been made aware of the hose connection issue. I thank them very much for their dedication and service.

Fast and Professional Installation! The installation team did an excellent job! They arrived on time, were very friendly, and installed the washing machine quickly and efficiently. They made sure everything was working perfectly before they left and even cleaned up afterward. I really appreciated how smooth and stress-free the whole process was. Great service!

The two men who installed the washer/dryer were super friendly and professional, and did a great job during the delivery and install.

Able to adapt to connections and installation pre settings with no problems or difficulties during installation.

FINALLY we got people who knew what they were doing and were willing to spend the time to do it! This was the fourth time Best Buy had sent people to re-install our washer/dryer and the first time that the mission was accomplished. Until today this had been a nightmare. But Peter and his helper were excellent. They did the job, they tested it to be sure it was right and they cleaned up after themselves.

Our front loader crapped out, after doing some maintenance on it that did not fix the problem, decided it was time for a new washer. This machine is great. The drum is huge, and deep. I usually end up on a stool to get whatever is at the bottom. The first two washes, it was kind of loud and had some unfamiliar sounds. However, I read all of the reviews and new that from the beginning. I don't even hear it anymore (our laundry room is right next door to our bedroom), I think it just needed to get "warmed up". It makes cute little sounds when you turn the dial and get it started. Its incredibly simple and works fantastically well. We weren't interested in all of the crazy features some of the washers out there have. We also selected for best buy to haul away our old washer, that was a huuuuge bonus!

Washer installer was awesome. He was by himself when bringing it. Got it hooked up and came back Sunday with help to lift dryer on top and make sure everything worked.

Nice couple of guys installed without a hitch. They were very fast, very careful and spot on with their installation.