Customer Ratings & Reviews

Great and courteous installation. Very professional and very clean. Always great service from Best Buy. Never have been disappointed

They did a great job installing the wasker. It worked as designed.

Best washer hands down we have purchased. Thefeature where you can add detergent and it automatically adds to the load is great don't have to measureout soape every time. Hasa feature of wash and drive but takes a out 9 hours so is a set it in the morning if going to be gone all day. Love the blue color and so far no smell from the washer so like the venting system.

Installation service was quick and easy. The mechanics were on time and very co operative. Definitely recommend Best Buy installation service.

The delivery gentlemen were quick and courteous when they installed my new appliance. They were careful not to bump or damage anything in their path. They picked up all the packing materials and cleaned up before leaving.

Great service, they got in got out and just like that I had a new washer.

All the Geek squad members who came to work on our installation were very polite, friendly, COVID safe and did a very excellent job. I am very happy with my purchase.

I believe that the guy in charge of the delivery (I think Joey was his name) did an excellent job. He was out of the Grand Rapids office and managed everything efficiently. He was attentive, smart and kind. He also managed his crew well and was actually caring that they be safe while going up and down the stairs to the basement. Great teamwork led by a great leader. Well done

The installers came much later than scheduled and only installed the washer because the dryer was unexpectedly out of stock. The installers did the job efficiently and quickly. They were unable to take the old hoses out of the inlet taps, so that step was not completed. Need to get a plumber for that.

Love my washer! It’s everything I needed it be. Can’t go wrong. Purchssing one!

The installers did a fantastic job installing my new Maytag washer and dryer. They were knowledgeable and courteous. They cleaned and sanitized the appliances before leaving too.

Professinal installation. Timely and professional. Im pleased with the service.

Excellent job by the installation crew. Best crew I have ever had with delivery and installation of my appliances.

There is not much you can say about washer installation. The hard part is getting the machine off the truck, and into the house, and hauling the other unit away. One in the room they plugged it in, connected the two hoses and the drain, and flew on to their next job. They were wearing masks and observing Covid protocols, so that was awesome. It is interesting to me that delivery does not use dollies anymore. They put on these back straps and carry the machine in a sling between them. I asked about it, and they said it was no problem. They delivered my new refrigerator the same way a few months ago.

best buy was experienced, careful and professional. washer was removed from its packaging prior to entry to the house. installed promptly without incident.

The guys were fast, great personalities and cleaned up after themselves and explained everything I needed to know

Best Buy employees are always courteous and very efficient when ever they bring in and install any appliances I buy at Best Buy.

Installation crew was on time and courteous. Removal and new installation was less than 20 minutes. New Maytag washer is great. Recommend installation by Best Buy.

Washer works great, only complaint is water hose rattles during spin cycles. Could be the way it was hooked up

The delivery crew arrived on time, I had my old washer ready for pick up. The installers unboxed the LG washer. It was installed with ease and I was informed of various features of the unit. Very professional crew!