Customer Ratings & Reviews

Very fast install and friendly employee! We are thankful that we didn’t have to do it.

Excellent. Done. In timely fashion. They even brought it in for us!

Gentleman who installed my worship was very nice and very informative and I could tell I knew exactly what he was doing.

Installation guys were super friendly and very efficient. Very polite and got it done in a timely manner.

Didnt have to worry about anything! Shoutout to the guys that had decided to lift up both washer and dryer over a 2 foot fence.

the washer is installed so I guess they did a great job

Install was easy and fast. The workers were careful and accurate and I felt comfortable with them in my home

The service team at Best Buy was outstanding. The team was quick, quiet, neat and friendly. They had everything they needed to get the job done and did a beautiful job and I am very happy

Purchased new washing machine and opted for delivery and installation. The gentlemen were courteous and friendly. They had the new washing machine and dryer unloaded, unboxed, and installed within 1.5 hours. Definitely recommend this service!

The men who installed the machine were polite, friendly, efficient and did an excellent job.

The washer was installed fine and worked well. My only complaint is that they told me I did not need the fill hoses I had purchased as my old ones were better. However, they did not leave me the hoses that I purchased. Be careful that if you purchase hoses they are installed or left with you.

Quick, clean and knowledgeable staff. It was so worth it.

i was very surprised and impresses with how quick the washer was installed

Friendly service and great install. Washer did arrive with some minor to moderate damage on the side but in good working order. Opted to keep. Best buy took care of me with discount.

Worker's from Best buy on time very polite installed my washer and dryer quickly.

Such a great experience! My Best Buy installers Jorge and Freddy were nice, professional and efficient. No dings on my walls or stairways. Definitely recommend this team!

The delivery/service for my installation was excellent. They called to confirm they were on their way and observed all the COVID-19 protocols. They wore shoe covers to protect my floors and brought in the washing machine with straps rather than a dolly. Did the install, removed my old machine and ran a test to make sure everything was running correctly before they left. I always go to Best Buy for my appliances because their service and follow up are excellent.

Excellent and timely service. Very courteous and professional technician.

They guys provided excellent service! They were very professional and courteous.

It's not as loud as expected. It does taker longer than the old washer to do a load of wash. Definitely has some force on a spin out. Initial installation wasn't level. Machine once correctly leveled didn't shake as much. So far seems to be doing a good job on cleaning, however when adding fabric softener doesn't seem to have the same feel on the finished load of wash. Will have to see what can be done to have the clothes come out soft and smelling the way they did in the old machine. All in all, it's a pretty good fit for the price (got it on sale).