Customer Ratings & Reviews

went off without a hitch, polite friendly and fast installation

It's not as loud as expected. It does taker longer than the old washer to do a load of wash. Definitely has some force on a spin out. Initial installation wasn't level. Machine once correctly leveled didn't shake as much. So far seems to be doing a good job on cleaning, however when adding fabric softener doesn't seem to have the same feel on the finished load of wash. Will have to see what can be done to have the clothes come out soft and smelling the way they did in the old machine. All in all, it's a pretty good fit for the price (got it on sale).

The washer install was seamless and the delivery and set up techs and I call them techs as they were professional, efficient and courteous. They handled the install in no time. The only issue they left their tools and when we called to advise, apologized to us for 'the incovenience' but came and picked up later.

Excellent service. They installed in a timely fashion and answered any questions that I may have had

They took away my old washing machine, installed the new one, fast efficiently.

All three of the B.B. Employees were very kind & knowedgable, was very careful not to damage my washing machine! They all listened well & were quick to get it installed!

The guy that installed my washer and dryer was very professional. He was very efficient and had the job done in less than an hour.

The delivery/service for my installation was excellent. They called to confirm they were on their way and observed all the COVID-19 protocols. They wore shoe covers to protect my floors and brought in the washing machine with straps rather than a dolly. Did the install, removed my old machine and ran a test to make sure everything was running correctly before they left. I always go to Best Buy for my appliances because their service and follow up are excellent.

Guy were personable, knowledgeable and professional. Great job.

Drivers were polite and quick to install. Brought all the items with them and hooked up

Love my new washer! Very easy to use. So quiet . Love it when it reminds me that the wash is over on my phone.

The Installers did an excellent job bringing in and installing the new washing machine and removing the old unit and taking it with them. I Would highly recommend this delivery team to anyone.

This is absolutely a wonderful washing machine. It is one of the best washing machines. It is easy to use and have all the luxury that you would want with a washing machine. I actually use it more than I ever used a washing machine, you should absolutely get it

The two young men who delivered and installed my washer and dryer were the best. First off they impressed me by carrying the washer and dryer into the house using straps around their forearms and not a dolly that tears up the stairs and can mar the appliance finish. It looked so easy! And then they installed the washer and dryer quickly and efficiently and they made sure they were working before they left. They were polite and competent - couldn't ask for more.

Excellent job with installation. Was very please with the service.

Best Buy called to confirm appointment time a few days prior to delivery. They called 30 minuets before showing up. The arrived exactly when they promised. They were delivering a new fridge and washing machine. They 2 delivery men were very professional. They introduced themselves to me and then went to work. They delivered and installed 2 big appliances into my house in about an hour. The set up both the fridge and washer and actually had the washer go they a washing cycle before they left Really great experience from Besy Buy delivery and install team.

We were in the process of moving when our appliances were supposed to be delivered. Of course the team showed up when we were at our old place but were willing to wait the 20 minutes that it took me to get over to our new place. In that time they simply started unpacking our washer, dryer, and fridge from the boxes. They installed everything very quickly and didn't bang up any walls nor the appliances. They made sure everything runs before they left and an hour after their arrival they were gone. We have only one level house so that probably helped with the speedy installation.

The service people were great and helped us install the washer right away in less than 10 minutes!

The guys that delivered and installed the machine, pulled our old machine out and installed the new machine in +/- 10 minutes, yes you read that right, 10 minutes. These guys had their process figured out and executed it very well, while also being very careful during the process. I think if I had only one small complaint, I wish they would have leveled the machine during the install, I had to do this myself.

The two men who installed the washer/dryer were super friendly and professional, and did a great job during the delivery and install.