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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29302 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 29,302 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Washer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and efficient installation with qualified personal. They arrived on time and were able to have the new appliance installed quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful installers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers did a great job . . . not just getting it to where it needed to be. But hooking it up, testing it and setting it going.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done very efficiently and on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation/delivery drivers were very polite and conscientious. The installation was very quick and they were very thorough to go over the appliances and how they work with me

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Get the membership

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They install our washer and dryer efficiently and quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    smooth experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised the geek squad delivery crew showed up on time and did a nice job of installing the new washer and removing the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team for my new washing machine were kind and knowledgeable. They successfully troubleshooted a leaky drain hose and the exit point of the water. They helped me run a test cycle on the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    will buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product easy install! Great product will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, pleasant, expert, efficient installers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installers are well trained and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers are well trained, efficient, polite and resourceful. I am always confident when I purchase from Best Buy since their hired personnel have performed so well in my experiences with BB.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    quick and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived early, after phoning to make sure it was ok. Install done quickly. Clean job. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came early and got in and out of here after a quick set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation Experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installation Experience! They were on time and helped move out my old washer and installed the new one in a better position.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Instalation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered and installed our new appliances in our new home and they an excellent job. The installers were very careful and I recommend them highly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insulation on washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I had Best Buy install our washer. They know what to do and is so caring when doing their job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy & quick installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was quick, easy and personnel instructed well on how to use the machine. They made sure it was in good working condition before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew did a great job installing our washer. Very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Marguerite D.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient service-the guys worked diligently and worked together as a team and got it done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product EXCEPT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer hooked intake lines hot to cold and cold to hot which i caught before they left. Installer (pleasant and professional) forgot to install drain hose. He started a cycle, left, and flooding resulted on 1st floor into basement! Best Buy will tell you that this is a claim for the delivery/install company (hmm. It said Best Buy on the receipt). The claim for clean up was handled well and quickly, Product is great. Despite a mistake that ruined an otherwise good experience, Best Buy is still my first choice for appliances and I will use them on future purchases. Mistakes happen - it’s how you deal with them that counts. And this issue was quickly resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Washer and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and service I had in a long time, recommend for families and friends

    I would recommend this to a friend