Customer Ratings & Reviews

They guys provided excellent service! They were very professional and courteous.

The installation and orientation of the equipment was excellent

Installed the new washer perfectly and made sure everything was up and running before leaving .

This process has been frustrating. My washer and dryer were delivered and to be in stalled 9 days ago. That installer said the washer needed to be reordered because he could not pull a plug off and that I needed a special attachment for my dryer vent. Done to the reorder, the earliest they could schedule to come back was 9 days later. This crew found no issue with the washer and pulled the plug out with no problem, not needing to use the reordered washer. The dryer in fact did not need a special attachment and was installed. I’m rating 5 stars for the last installers, definitely not the first!

So great and quick. Best service to get. Was so convenient too.

Washer install went great! No issues! Tech was friendly and informative!

They knew what they were doing. This process was quick, answered our questions, and then they were gone.

Super helpful, friendly people installed the washer quickly . They came exactly when they said they’d arrive- no waiting around for an entire day!

The two young men who delivered and installed my washer and dryer were the best. First off they impressed me by carrying the washer and dryer into the house using straps around their forearms and not a dolly that tears up the stairs and can mar the appliance finish. It looked so easy! And then they installed the washer and dryer quickly and efficiently and they made sure they were working before they left. They were polite and competent - couldn't ask for more.

Guys were there early, had the right tools and were out in about 30 minutes. Very professional.

Washing machine was installed quickly and on time. The guy was very knowledgeable and friendly.

Excellent service and amazing expertise!!! Very fast and efficient -great service!!!!

The installation of this washer was a breeze. Both guys were polite, friendly professional and very respectful. They worked fast, clean and with accuracy. They just kept asking if I had any questions and went over the use in detail.

Advance notice was appreciated. Knowledgeable and courteous installers. Helpful with quick washer review and operation.

The installation team made getting my washer up and running completely hassle‑free. They arrived on time, handled everything efficiently, and ensured the washer was perfectly connected and ready to use. Friendly, professional, and stress‑free service!

The best buy crew members were wonderful in every way! Thorough, polite, knowledgable and quick to install my washer. They worked with me as I had special requirements and a metal base under the washer that needed to be placed correctly. Delightful men and it is good to know that Best Buy has such terrific associates on their team. Thanks!

Washer was installed without any problem. The installers worked quickly and efficiently.

10/10 service amazing installation very quick and affordable

The individual who installed the washer did an excellent job. She was a great communicator and everything went very smoothly.

Best Buy called to confirm appointment time a few days prior to delivery. They called 30 minuets before showing up. The arrived exactly when they promised. They were delivering a new fridge and washing machine. They 2 delivery men were very professional. They introduced themselves to me and then went to work. They delivered and installed 2 big appliances into my house in about an hour. The set up both the fridge and washer and actually had the washer go they a washing cycle before they left Really great experience from Besy Buy delivery and install team.