Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29303 reviews
(29,303 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great installation team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were neat, prompt, and very professional. Knew exactly what they were doing. Very knowledgeable and answered all questions. Took extra care to make sure nothing got damaged.
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy deals with services and parts better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing I preferred about Best Buy's service is that it was treated like an accessory to my order, so rescheduling the washer delivery also rescheduled the installation. You would think this would be standard, but the other places I ordered from kept moving my delivery date but the haul away, installation, and hoses wouldn't move with the delivery date. That's partially why I cancelled with the other guys and ordered from Best Buy, who delivered, installed, and hauled my old washer away the next day.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation crew was excellent. They knew exactly what they were doing. They installed the unit quickly and were very professional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were fast, friendly, and professional..
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
RaySr
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech installed as required for best installation required
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washer Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best crew I've ever had from any store delivery to my home. They were friendly, professional and did their jobs flawlessly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
No complaints.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time and professional. No complaints.
I would recommend this to a friend Rated 4 out of 5 stars
Quick installation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were here early in the time frame they gave us which was good. They had the installation done very quickly and carefully. There were dents on the top of the machine that I noticed after they left the house but I caught them before they left the driveway. I don’t know how they didn’t notice the dents because they were fairly large. You could definitely feel them by running your hand over them!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
installed without issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine installation was completed without issue. BB staff were professional, courteous and were efficient, even during the pandemic.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good work by the squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys that installed my washer and dryer were professional, efficient and excellent at installing new appliances and removing old ones.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 4 out of 5 stars
Nice guys helpful service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was on time, and take away of the old I washer and dryer was fast.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Thank you for an awesome experience with installat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer installation was awesome. Delivered at very good condition and really happy about the service installation
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Courteous and knowledgable staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team of installers were very nice and had perfect knowledge about their job and product. Quick to install and were very courteous and respectful. Answered all questions I had.
I would recommend this to a friend - Cons mentioned:Hose connection
Rated 2 out of 5 stars
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 gentlemen that they sent to install my washer were ok. I laid a utility mat down to protect the new wood floor and they tried to keep it on there but ultimately told me that it would not work. I purchased an open box item and it was missing a very important piece, the hose clamp. They attempted to secure the hose with a zip tie, not a good idea. When they started the washer the force blow the hose off and water spilled out onto the brand new wood floor, which my mat would have protected had they been able to use it. At first they told me that I would need to purchase one and put it on myself. I was not happy with that. One remembered they had a box of extra parts in the truck and when out to check for a clamp. Success! Thank goodness because they struggled putting it on, so there would have been no way I would have been able to put it on had they not found one. The icing on the cake...they just placed the hose in the hole in the wall. I was so nervous it would just come flying out of there with the force of the water. But so far it has stayed put. I will be getting a friend to double check there work before I use it again.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Service
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was installed quickly and they were very careful. They explained all about the washer and I was ready to use it as soon as I could.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery went smoothly and installation was pretty quick. The men were careful, polite, quick and clean. I was very happy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Install is the best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installation team was great. Called when they were close and worked as fast as possible to get things done.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installing new washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two men who came to install the washer were on time and efficient and got the job done well. We were happy with them.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Handy helpers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A job to be done . … these are the tools that will,do it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washer Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy crew that Delivered/Installed my new washer were very professional and knowledgeable. I will definitely purchase my home products and services through Best Buy in the Future!
I would recommend this to a friend
