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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29344 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 29,344 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team was courteous and quick. The set was seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Washer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was professional and prompt. They had my washer in and set up under 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend this!!! They came with my washer and dryer and hooked everything up and I was ready to wash in an hour.

    I would recommend this to a friend
  • Cons mentioned:
    Hose connection, Leveling

    Rated 1 out of 5 stars

    Sloppy with no attention to detail.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water supply lines were dripping at the connections. Discharge hose was a poorly done connection of 2 different hoses that were hose clamped together at both soft ends, and the clamp at the washer was halfway off the NPT fitting. The washer was also left unleveled. Awful that i paid $65 for this disservice that i had to immediately fix. Also, i already had stainless lines, yet best buy charged me for new, and the old lines were not left, so i have no idea if they used mine or the new ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smoothly. The team was friendly and explained how to operate the machines

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Highly recommend. The people from the geek squad were incredible with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    expert delivery and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team of two guys delivered and installed our washing machine and they did a great job. Quick and clean work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The guys from Best Buy did a great job and made sure it met my wife's seal of approval before leaving.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 2 out of 5 stars

    Outsourcing installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was not great. The installers left the washer visibly unleveled - and the lead guy condescendingly told me that the floor was uneven and that the washer would self-correct. I ended up putting wood blocks underneath the front leveler legs myself. And they left the drain hoses in the middle of my laundry tub; I couldn’t use the tub until a handyman friend moved the hoses behind it. I would think that the installers would have thought to do that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Simple stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast, friendly and no complaints about the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. They arrived within the time window and installation was a breeze. Also, they did not damage anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good the leveled and connected all hoses.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect! Seemless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues whatsoever. Perfect and clean install. Highly recommended. Don’t look further. Best Buy is the team you want to do the job. Dependable and long term reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew not only arrived as promised, but the installation was quick and left the worksite clean. Also do a good job of explaining the product functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time the crew came to install the machine, they bent one of the tubes we purchased from Best Buy. Our apartment complex said that It was a fire hazard cuz the lint can accumulate there. So I called Best Buy, they brought me a new tube and reinstalled the machine. Just make sure that your apartment complex reviews the installation. If you have an issue, Best Buy is accesible and will not charge you extra if the installation was not done properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Combo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer/dryer combo, takes a long time to wash and dry but worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very simple and they were in and out very polite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and Dryer install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in installation. I will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived within the allotted and expected window. They were quick, careful, friendly, and courteous. The explained everything and were in and out in no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer installation went well. Took old washer and out and installed new one quickly. Very professional!

    I would recommend this to a friend