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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 29,343 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did pretty good. Came it and installed it quickly. It’s a little shaky now but I may need to make adjustments. However when they left everything worked perfectly. Awesome guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray and Franky did the washer delivery and install, and they were great. They arrived right at the start of the delivery window and were very friendly, fast, and efficient. They made sure to inform me about which detergent types work best in this type of washer and walked me through its use and the questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Good installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed my washer did a great job removing the old one and installing the new one. There were no problems and they took care of it quickly. They arrived when I expected them to.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great instal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guys tit the instalation . They where quick and clean . They knew what they where doing. Very helpful . And courtous .

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Wonderful thoughtful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly fast and efficient service. Removed the ild units and installed the new in 30 min. Then took the time to point out things in the manuals. Will use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Fastest Installation I’ve Experienced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was the fastest installation I’ve experienced! It was literally not even 20 mins and they had the washer up and running! They even hauled the old one away in that time frame! Awesome service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Efficient Service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast, efficient and on point. Looks like they have expertise on what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was great they showed up on time. They were nice knowledgeable and clean. They got in and out perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Leveling

    Rated 3 out of 5 stars

    OK installation, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed but did not make washer and dryer level/even with each other. Dryer was up a couple inches. Came back and said they couldn't do anything and to go to Home Depot to get risers for the washer. Stopped in the store and manager said he would send installers back for the third time. Different men came who brought the feet of the dryer down so now even with washer. Also, original installers started the washer cycle with the owner's manual and other papers still in the tub so they were destroyed. But both appliances do work well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 4 out of 5 stars

    Washer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and smooth installation. No problems. Had to wait about a mont for installation but other than that, everything was good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job.Install in this washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, friendly, and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service, friendly, and helpful. very professional and friendly good communication.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call the head to make sure I was there. Couldn't drive up my driveway but still was able to carry the washing machine up the driveway then down to the basement. Once there they were knew what they were doing and they were done very quickly. I will always use Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional Install---Appreciate Their Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, was kept in the loop on delivery time right up to the arrival. They were in and out and did a nice job. Also answered all of my questions. They hauled away my old washer. Hope Best Buy keeps hiring these guys...they did a nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Installation went extremely well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with efficient, knowledgeable installation team. The whole process from appointment to completion worked like a charm! I was kept informed at all times, delivery was right on time and installation was done quite fast, without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. The only problem I had was that my house is old with tight doorways and hallways. It was a little touch and go whether or not it was going to be moved through the doorways into the basement. At one point the delivery guys said they wouldn’t take it to the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer install was great. Gave a delivery time between 3 pm and 7 pm. Delivery team arrived a Little before 3 PM. Great job. Called and informed me they were on the wat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally schedule for the after noon time slot but was contacted the day before asking if I could accept delivery earlier. I scheduled a later delivery for a reason but found no qualms in helping the delivery guys get my area knocked out earlier if he promised to get me at least an hour lead time on day of delivery. All the logistics worked out the day before was carried out perfectly by all but me! I'd promised to meet the delivery guys at a certain time and was called when I was fifteen minutes late. I'd completely forgotten. Despite me leaving the delivery crew waiting in my driveway for 1/2 an hour they were extremely cheerful. Installation was quick, they were extremely careful with the machine as well as my house, furniture, etc. and spent as much time necessary answering questions, testing, and teaching how to use the machine. They were so good I tipped them a dollar a minute and was only out $20!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Professional and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was pretty good and fast, they are gentle and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Fast and great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 men showed up and carried out new washer in amd installed it and also carried out the old washer to haul away all within 5 mins. Very fast and cautious when moving washers.very great service

    I would recommend this to a friend