Customer Ratings & Reviews

They were nice but connected the hot and cold water pipes backwards.

The men that install my washer and dryer were very knowledgable and professional. They were kind, fast and efficient.

These two men knew what they were doing. They were very careful with the removal of the old washer and installation of the new washer. They did the complete installation very quickly but carefully. They carefully and accurately leveled the machine, tested it and gave good instructions while demonstrating the features and controls. i was very pleased

Great service! Installation was quick and easy. Love my new washer and dryer

Everyone was really helpful installing and machyworks amazing. They did it in a very short time and helped us because we could not figure it out. They knew the problem just by looking at the machine.

Honestly went fantastically! I was a lil nervous after my previous experience! But went great

I have used the washer and dryer about 7 times since installed and both units have done a good job. Installers did a great job installing the products. They were not helpful in-regards to connecting to the app/internet, I had to show them how to connect. One of the installers did not care and the other was supersized how easy it was to perform connection to the app/internet.

Men were wonderful and very professional. Fast with removal old machine and faster installation of new machines

Staff did an absolute phenomenal job on removing my old washer and installing my new one. They were also knowledgeable and able to demonstrate to my husband some of the features. They are also the real MVP, as my old washer stopped working and the door was locked so we couldn't open it to release the water. One of them accidentally caught their shorts on the door and it magically decided to unlock and open. It was bad! But they held their composure, went above and beyond, and still installed my new washer.

Went over and beyond. Love doing business with you guys

Everything went smoothly from purchase to delivery with set-up and removal of old machine

Installers were very professional, on time, and completed the task in a timely an professional manner.

I was a little skeptical when purchasing a Samsung washer but after using it. It turned out to be a great purchase. It’s quiet and cleans clothes relatively well. I haven’t tried large items like a comforter but everything else seems fine. Have had any problems. Installation was well done. I had a small entry way for where the washer was going to be located but the installers were able to work around it with a little extra elbow grease.

The two guys that installed my new LG washing machine did a great job, They had to haul out my old front load machine and made quick work of that. They took time to explain a few things about my new machine and made sure it was working properly before they left.

The guys sent to install were friendly. The install was quick despite going into a closet that hardly had enough room for the set (washer/dryer)

Works great love my Samsung Washer. Very quiet and efficient. Washes clothes extremely well and love all the settings. If you maintain the maintenance with cleaning every month or so should lastg a long time.

Washer install was quick and easy. Tech was helpful and nice.

I always have the best buy team install my appliances just so i know its done right and ive had no problems any of the times.

Easy to schedule, lots of reminders of date, time and how to be ready for the installation. Arrived right on time. Both installers wore face masks and gloves for Covid safety. Quick and efficient, but didn’t cut any corners. The most professional appliance installation we’ve experienced.

I had my new washer professionally installed by two guys at Best Buy, and the experience was excellent from start to finish. The installers arrived on time, were courteous, and clearly knew what they were doing. They handled everything with care, made sure the washer was level and secure, and even walked me through the basics before leaving. They also took the time to double-check connections and cleaned up afterward, which I really appreciated. It was quick, smooth, and stress-free—definitely worth it for the peace of mind. Great service all around!