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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29316 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 530 Showing 10,581-10,600 of 29,316 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and installation team. Everything was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were scheduled for an afternoon delivery, but called to see if they could come sooner. It all worked out. They were in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. Before arriving, they called to let us know they were on their way. They arrived early and on time! After they connected our new washer, installed an anti-tip bracket, checked to ensure that it was leveled and tested it for basic operation, they made sure they left no paper mess behind! Everything went very smoothly, and quick! They offered to remove the old machine, but we decided to keep it and give it away. We are very happy with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good hook up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was hooked up properly and i have not had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Washer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff got my washer up and running on the 3rd floor very quick. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Problems!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very punctual and professional! No problems whatsoever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Round 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing & install of a front load washer that came with a deep scratch from top to bottom of the door, Best Buy replaced the entire machine. I am grateful. When saving for years to buy it, it was very sad to receive one scratched from the mfg. I was hesitant to call but did. I requested replacement of the front door piece and it wasn’t an option. Thank you Best Buy. You have a great delivery team too

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation service was great, person was punctual and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These installers were very very professional and terrific. LOVED THEM.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Only way to go

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here on time and made it so easy on me as they did all the work

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    5 star delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was fast and courteous. Both of them were friendly and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were prompt and polite. They took extra care to make sure that they didn't damage anything getting the washer into the basement. They did a great job walking us through the basics of the washer and explained differences in the types of hoses available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were quick and very polite. I think they deserve kudos for the job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Solid job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and did a solid job with installation of new washer and removal of the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washerinstall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were respectful, courteous and kind. They did an awesome job. I was impressed.

    I would recommend this to a friend
  • Cons mentioned:
    Hose connection

    Rated 2 out of 5 stars

    Delivery and install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our LG washing machine and steel braided hoses from Best Buy and set-up a delivery & install date, with pick-up /removal of our old machine. The men called and gave us heads up on what time they would arrive to do the work. When they arrived they unhooked the hoses from our old machine but said they were afraid to put pressure on the faucet area to remove the old hose connection. (I had sprayed it with WD-40 anticipating possible problem) They did leave the new LG washer in the garage and removed the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Delivery, set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. They had everything they needed with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fast service. They were on time and in and out in 15 minutes. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of removing the previous machine and installing this one. It's not complicated, but it still has to be done right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Super easy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came for installation were really professional. They installed it really fast and went through the machine features.

    I would recommend this to a friend