Customer Ratings & Reviews

Perfect install set up. They were very professional and were in and out in record time. Will recommend any time!

The delivery men were fast and efficient in the installation of the washer. It was even checked to make sure it was working before they left.

The washer works great. The inside is so large. No complains at all.

After 6, yes SIX, previous attempts to get this installed, the team of brothers, Tyler and Jacoby from the Drive Lions team, were phenomenal. They got our washer/dryer and pedestals installed quickly and correctly after MANY other useless teams of workers were sent out by Best Buy's third-party installers XPO. I would NEVER recommend XPO based on the horrible, inexperienced, and lazy people they sent out but would highly recommend the specific team who finally did the job!

The installation process was the fastest installation I’ve experienced! It was literally not even 20 mins and they had the washer up and running! They even hauled the old one away in that time frame! Awesome service!

The first crew that delivered and attempted to install my washer was rude and condescending. When I requested the appliance be mounted on the pedestal I bought separately they declined but they said they will ask the dispatch people. I waited and waited for them to come back but they just left without saying a word. So I called BestBuy and complained and they promised to rectify the bad experience. A new install crew was arranged and they were most helpful and most of all very be polite. Kudos to the 2nd team for erasing any memories of the bad experience with the original install crew.

The installation process was fast and done very professionally by an extremely, courteous and capable installer.

I recommend installation, knowledae , quick install. Nice and friendly and explained what needs to be done and recommendations.

Fast service. Great technicians! Still running great

The install went great and was quick he knew what he was doing for sure

This washer we ordered worked great overall except for that one small issue. It broke and poured over 12 gallons of water all over my first floor. I practically flooded the place. We requested for a repair and the Best Buy associate was very helpful had a new machine out in less than 3 days. It’s been a few weeks now and no incident I recommend also buy the extended warranty plan so that you don’t deal with “I should’ve could’ve would’ve incidents.

Guys did a good job installing, quick and efficient.

Installer did a very good job. Discounted their policy is not to use my existing new hoses. Had to buy their $38 overpriced hoses.

Installed our washer and dryer quickly, efficiently and professionally. No complaints.

Installation went off without a hitch. Guys were in and out quickly and even gave me a small tutorial!

Good professional friendly team of 2. Brought new machine hauled old one connected steel pipe to water and tested washer. Very quiet .

Installation of my washer was awesome. The guys were clean, friendly, professional, and made sure everything was working before they left. I am extremely happy with their service.

Installed but did not make washer and dryer level/even with each other. Dryer was up a couple inches. Came back and said they couldn't do anything and to go to Home Depot to get risers for the washer. Stopped in the store and manager said he would send installers back for the third time. Different men came who brought the feet of the dryer down so now even with washer. Also, original installers started the washer cycle with the owner's manual and other papers still in the tub so they were destroyed. But both appliances do work well.

These tools come in very handy to do the job professionally

2 men showed up and carried out new washer in amd installed it and also carried out the old washer to haul away all within 5 mins. Very fast and cautious when moving washers.very great service