Customer Ratings & Reviews

They did great in my opinion super fast and friendly no mess at all

Very professional. Thought there was an issue with my washer and called them and they came back to take a look at it.

Our installer was very courteous and knew what he was doing. He did a great job and we are very happy with his work.

The gentleman who installed our washer knew everything about it. You could tell he has been doing this for a long time.

clean, professional, and quickly washer machine installation

The guys did a great job. Answered all of our questions.

Having Best Buy do the install made my purchase well worth it. Difficult area to work in and they made it look easy!

I've never had to install a large appliance & really liked having these guys do the install so I didn't have any worries.

The delivery and install went off without a hitch. Both delivery people were very friendly, courteous and professional. Thanks

Great service, quick easy friendly assistance. Seamless effort to install.

Geek squad did a great job! It did not take long at all and they were on time!

Installers did a good job. Knew their business. arrived as expected, no muss, no fuss.

These pleasant, careful, excellent delivery/install gentlemen were so thorough & wanted Everything to be Just Right!

Guys kept me updated on when they would arrive which I really appreciate. They were both friendly and fast.

The installers were very efficient. I just wish it had been balanced better

Great service and they were on time! They installed the washer in a timely manner.

The installation crew was training a second crew the day of the installation. Everyone was so polite and professional.

Overall, this product works great. However, GEEK SQUAD (Guys #1) service was horrible! I purchased this product 12/3/2020 to be installed 1/16/21. The installers showed up 1/16/21 and told me it couldn't be installed where the hook up was. As I was already having the stress of moving I wasn't in the mood to argue and just had GEEK SQUAD (Guys #1) take it back and I would reschedule. They called around 5PM and I rescheduled for 1/30/21 and the same guys showed up. The one installer was nice the other was extremely rude and blocked my neighbors car in and when asked to move the truck he moved the truck with MY DRYER on the back of it. Thankfully it didn't fall. As they installed the washer correctly I was happy. They told me they COULDN'T use the stacking kit so they were wanting to stack the dryer on top of the washer with no stacking kit. So they took the stacking kit back. The dryer could not be hooked up and had to be sent a replacement. They informed me that my 240 outlet was out. However, it was not out they had the dryer wired incorrectly. When they plugged it in it blew the outlet. They never took down my dryer I had to take it down myself so my maintenance could fix the outlet. I called and ask for new people to install my new dryer on 2/13/2021. On 2/13/2021 GEEK GUYS (GUYS #2) showed up with the new dryer and they asked where our stacking kit was I explained the other guys took it back. They asked why. I told them the reasoning and had my partner go get another one while the guys contacted their supervisor as they explained to me they could not install without a stacking kit. We had a snow storm coming in and they told me I could probably get it installed 2/15/21 but I asked if they had time could they swing back by and install. They said they would try. I was able to do it on my own with help from my partner. After they spoke with their supervisor and told him our difficulties installing he did contact me and sent me a $50 gift card. That is all I received and an apology. I am not sure I will ever use their service again. This was over a 2.5 month process as if moving isn't stressful enough. But if it was based on the second guys (guys #2) the rating would be much higher.

Very good service. Nice and polite. Fast. Took the old washer away even though we didn't ask for it when buying.

These guys installed a washer and dryer in no time. They are perfectly installed. I would use them again in any second.