Customer Ratings & Reviews

Very professional and install quickly. Also, they performed test on the washer and dryer to make sure it works properly.

Washer was installed professionally and quickly,showed up when they said they were

For $14.99 they installed new washer and dryer professionally and hauled away the old one in less than 30 minutes

The installation for my washer and dryer went flawless. Everything that I needed was used for a perfect installation.

The installation went well and the installers were courteous and respectful.

They were in and out very quick and did a great job hooking everything up

washer installation was perfect, professional and on time. crew was great

Installation of our washer was super fast! They got to my place even before I did and had it up and running within minutes.

Guys delivered and setup machine very quick. Tested machine and made sure we knew how to use it.

The company was on time and called first. They took away my old machine.and did an excellent job installing the new one.

good service. The installation was fast and convenient. Highly recommended

I'm taking a star off because the agent dropped the washer machine sideways while taking it inside the house. Luckily there was no damage to it and it fell on the lawn. I understand it was an accident, but it could've been prevented.

They did a great job of hauling away the old unit and setting up the new unit.

They came in remove my old washer and installed the new one. They were quick and efficient and leafy everything clean

Excellent products. Great quality and no leaking. I’m happy with my purchase.

The delivery process of the washer appliance left a lot to be desired. Note that this delivery was performed by a third party delivery service, not Best Buy. We had taken measurements of our door frame into our basement prior to the purchase of this washer, and ensured it would fit (there was a machine already downstairs in the basement with the same dimensions which was placed in the basement after finishing the home). On the day prior to delivery, we cleared our basement entry area and removed the stair bannister to accommodate. The technicians arrived and took measurements and said the washer was not going to fit and they could not move forward. Additionally, they also insisted we needed to remove our door frame to get down into the basement. I opted to have them deliver the washer on my first floor to not risk having to wait a long time for a new delivery window. After they left, my partner and I got the washer into the basement WITHOUT removing the door frame and also hauled the existing washer out of our basement onto the first floor. I called Best Buy to file a complaint and was told I would have a different crew come to haul away the existing washer. Despite calling and filing a complaint, the same crew showed up for the haul away, which was infuriating. The crew was rude each time. I hesitate to buy an appliance with Best Buy again if I have to deal with 3rd party delivery services. The best advice I can give to a prospective customer is to investigate who is performing the delivery and lower their expectations if it is indeed a 3rd party. The installation itself was fine, but again the delivery was a disappointment.

They got here early and had everything connected and out of here in 15 minutes. left no trash for me to deal with.

The installers did an excellent job They were polite, efficient , careful, and knew what they were doing

Very professional delivery and installation of the new washer.

Good connectivity. No issues observed. Solves the purpose.