Customer Ratings & Reviews

They did an excellent job, friendly, and fast service. Don't take a chance of getting hurt or breaking/drop the appliance doing it yourself. If you break it, your out of luck. If they drop it, you get a new one.

I had my new washer professionally installed by two guys at Best Buy, and the experience was excellent from start to finish. The installers arrived on time, were courteous, and clearly knew what they were doing. They handled everything with care, made sure the washer was level and secure, and even walked me through the basics before leaving. They also took the time to double-check connections and cleaned up afterward, which I really appreciated. It was quick, smooth, and stress-free—definitely worth it for the peace of mind. Great service all around!

EASY HOOK UP AND TESTED THE WASHER ALL SYSTEMS GOOD GREAT SET UP CREW FLAWLESS!!!

Installation was the best part of this purchase. I didn’t need to be there and it was unprofessionally with good communication.

The techs were so quick and efficient to bring in the washer and dryer and the install was problem free. Couldn’t have asked for a more positive experience.

Install was quick and well done. Very helpful. It would have been difficult for me. Especially handling the appliances.

The installers arrived in a timely fashion and did a great job installing the new washing machine

Two workers brought my washer and dryer hooked them up in no time clean and professionally keep up the good work

Quick and well done by qualified installers. Good communication.

I will recommend the two people that came to my house

After the installation of our new Washer & Dryer. The 2 installation people had left. I checked the level of washer and dryer. They were not level. I had to level them myself. That's when I noticed that you need a skinny wrench to easily adjust the 2 adjusting nuts. They did not leave the skinny wrench. Also when we ran the dryer, the laundry room becamer warmer. I looked behing the dryer, and the new aluminum exhaust hose was not attached to the wall. It had fallen off, when they pushed the Dryer into place. I had to reinstall this. The exhaust on the Dryer was bent on the bottom. Had to straighten before I could clamp the exhaust hose to the Dryer tightly. PS: The Skinny wrench is shown in the Washer-Dryer manuals as included in the package. Do no recommend BestBuy installation

Polite, Considerate, & Professional... I can count how many times I got the service that the Delivery team brought to this order... this is the first in the 30 years purchasing large appliances that this crew really were beyond what was expected... and the guys where spot on with the customer service... I believe the lead was Terike and Miguel which and there was another service tech... Please give these guys a bonus because I am a stickler for Customer Service and they could be the trainers for your program... Really, YOU SHOULD GIVE THEM A BONUS! THEY WERE GREAT...Yes I really am shouting this out.

Great service! The guys were very fast and professional. They took the old washer out. Then they installed the new washer and made sure it turned on and started a basis cycle!

Great Installation Team and happy with the washer so far.

The two men who came in installed my washer and dryer quickly

The delivery of my LG washing machine was flawless. I had already moved my old washing machine out of my utility room to a location near my house's entry door to allow the delivery men to easily remove it. The delivery men came at a time within their delivery time window, I checked the new washing machine for damage prior to them bringing into my house, and they moved it to my utility room and left it where I requested. They then removed my old washing machine. I wanted to do my own hookups to hot and cold water and the drain which were very easy (I'm a mechanical engineer). I am 100% satisfied and think the washer is fantastic!

My washing machine and dryer were installed and the old machines were hauled away. Friendly and efficient delivery service.

The ppl who delivered the pedestal didn’t install them and the ppl who delivered the washer and dryer wasn’t aware that they would need to. So that caused some frustration. Ultimately they installed both pretty well and did it quickly.

So easy they did all the work. They were very fast and did a great job!

I love my new washing machine. The tub is huge, it's quiet and has many settings. It works better than a dream.