Customer Ratings & Reviews

Excellent experience with our washer/dryer install. The two installers arrived within the expected window. They were friendly and pleasant to work with. I asked for a few minutes to clean the area after the old appliances were removed and they graciously accomodated me. Appliances were installed and I was given a brief overview. Based on my overall experience with Best Buy I will return for other major appliance purchases.

I had an old whirlpool that I loved but afraid it might fail so I purchased this GE washer and dryer combo. I'm adjusting to my new washer, but make sure when it's installed they balance/level it. Difficult after it's in place. My old washer had self-leveling legs. The new ones don't? Not quiet but, cleans well. Replaced first washer delivered, due to a dent on the side at the bottom upon delivery. The replacement occurred in less than a week.

Install team called ahead with delivery time. The arrived on time. Removing the old washer and installing/connecting the new one took maybe 15 minutes. Good and efficient install.

The washer installation process was smooth and hassle-free. The included instructions were clear and easy to follow, making setup a breeze. Its efficient water usage and variety of wash cycles cater to different laundry needs. The sleek design adds a touch of sophistication to my laundry room. With its quiet operation and effective cleaning performance, this washer proves to be a valuable addition to my household.

washer is great, it washes 5 of my normal loads in just 2 cycles. its big and it spin dries clothes great

Washer install was quick and easy. Tech was helpful and nice.

They replaced the washing machine with no problems at all. They were very efficient and very nice.i will buy all of my appliances from Best Buy. Thanks

VERY EASY GOING, NICE AND FRIENDLY. EVERYTHING WENT SMOOTH AND FAST. VERY KNOWLEDGEABLE.

The guys who installed my washer were amazing. They took it up 17 stairs without a hitch. Then they gave me an overview of the machine with some really great suggestions.

Did another review for the complete installation. Pedro & Kevin were both great!!! Phone call before arrival & everything. Very professional and super quick & thorough! Thank you thank you!!

Installation was quick, about 15 minutes. Seems to be done very professionally. All hoses were connected properly, washer was checked to be level and quick test run to see it's working properly.

The installment of my machine was quick and easy. The guy made sure it was working properly.

Delivery and installation went very smoothly. Tyron and Kenny were very efficient, courteous, and careful. They put down a blanket to protect the tile floor, carefully removed the washer being replaced, cleaned up the small amount water leaked and professionally installed and tested the new machine. Tyron went over the basic operation of the washer and made sure we were satisfied with the delivery and installation, which we were. Kudos to both men on their courtesy and professionalism.

Our installers were awesome. They texted when they were nearby, removed our old machine with ease and gave me a couple of mins to swiffer the floor before they put the new one in. Tied up all the hoses neatly and did a test run & to show us how it worked. Very happy thank you.

The Installers did an excellent job installing and testing the washer. My only complaint is the washer was dented when delivered, they said it was put on the truck that way. But they contacted Best Buy to make it acceptable.

Quick and well done by qualified installers. Good communication.

I was very happy with the delivery service I received upon receipt of my washer and dryer. Although the window of when they would arrive was 6-hours and hard to plan anything until they arrived, I did appreciate the level of expertise and professional I received upon their arrival. They did not make me feel like they were in a hurry to get in and out and took there time removing the old machines and installing the new ones. They made sure I had the machines exactly where I wanted them and even gave me time to clean the floor underneath the old ones before brining in the new ones. I would not hesitate to use the delivery and installation services from Best Buy based on this experience.

The installation, once the washer was delivered, was quick and professionally done. The installer demonstrated how to use the washer, and verified that the hoses for hot and cold water wrre correctly connected. The delivery was a day late, causing me to arrange for two days waiting for the delivery.

Arthur helped immensily by scheduling the install and and the installers were absolute pros! I'd give 7 stars if it let me.

The ppl who delivered the pedestal didn’t install them and the ppl who delivered the washer and dryer wasn’t aware that they would need to. So that caused some frustration. Ultimately they installed both pretty well and did it quickly.