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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29344 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 604 Showing 12,061-12,080 of 29,344 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ahead of time, quick and neat. Everything was explained and tested.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came on time and gave notification which made everything easy. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got here on time and they installed it quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were very professional. Had no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went in well without any issues. They were very professional. I would definitely do it again

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 1 out of 5 stars

    3rd times a charm??

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer & pedestal were delivered 1 week after I purchased them. The guy refused to install the washer because there was powder (Diatomaceous Earth) on my faucets. He thought the faucets were decaying. I tried to explain to him it was powder, even showed him. English was not his 1st language so he didn't understand & needed to protect himself. Ok, I was not happy but I understood. I had already waited several days for the installation. It was over a week more before they could send someone else out. I cleaned the powder off so no more issues there. They came, installed my washer & were driving out of my long driveway without letting me know it was done. I went into the laundry room to check. It was installed but obviously not close to level. I could see them at the end of my driveway. I called their number immediately. No answer. I tried 3 times in a row. Finally they answered, said they were at their next stop & would be back in ½ hr to level it. They never came back. It was 6 more days before anyone came out to level it. I purchased my in-stock washer on May 19th. It was June 8th before I could use it. NOT IMPRESSED with installation service. I believe this is a 3rd party. Best Buy should be aware of this crap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    installation was fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer installation was done in a very timely manner. The installers were very good , polite and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent experience, A+ compare to the Depot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and installation service, highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems... pro install... used level... cleaned up after... started up... working great....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered any questions we had and efficiently moved the item in.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great install job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and without any issues. Showed up on time and were friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivers through a separate company currently. I liked it better when they did their own work. My washer was installed after a few clinches. First drivers claimed they could not unscrew water lines insisted I call plumber to change it out which I did. Plumber unscrewed it fast. Said I didn’t need to change it out. Since I had to pay service call I did change it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Standard Wshing Machine Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and professional. Explained basic use of machine and moved to correct position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer installation crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew took care to not damage the washer. They installed it expertly so that it is now level and stable. I got to view the level. They installed the hoses as well and secured the drain pipe so that it now in the correct position,

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to install this were courteous and very fast. In a and out. No wall scrapes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a good job on our washer installation. The guys were on time and handled everything efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very impressed with installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the service we received for installation of our new washer was very quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Washer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly done by the technician. They were very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come to your house, take your old washer/dryer, install them, and are out the door; my local guys are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called ahead, arrived on time, worked fast and carefully, installed and tested. All went well...

    I would recommend this to a friend