Customer Ratings & Reviews

The installers did a stellar job! They were fast and very friendly! They had it hooked up and the old one gone with in 30 minutes. Well worth the money to have it installed

Love that beat but offers this! Quick and easy install. I didn’t lift a finger.

Helpful phone scheduling the first time delivery was attempted (had to reschedule due to weather)

Delivery and installation was prompt and with courteous service. Knowledgable crew communicated effectively and were accommodating. Excellent all around.

Installation was a breeze for these guys. They took care of our house by being extra cautious going upstairs to install the washer. Removed old washer and install all new hardware in less then an hour for both washer, dryer and stands. Thanks.

I love my new washing machine. The tub is huge, it's quiet and has many settings. It works better than a dream.

Install was quick and well done. Very helpful. It would have been difficult for me. Especially handling the appliances.

Did a good job with my delivery of washer and dryer

They did an excellent job, friendly, and fast service. Don't take a chance of getting hurt or breaking/drop the appliance doing it yourself. If you break it, your out of luck. If they drop it, you get a new one.

Installer was great. On Time and quickly installed the machine, including showing me how to use it.

We love it! This is far better that we expected. We highly recommend it.

The washer install team did a great job and were in and out SO FAST

Polite, Considerate, & Professional... I can count how many times I got the service that the Delivery team brought to this order... this is the first in the 30 years purchasing large appliances that this crew really were beyond what was expected... and the guys where spot on with the customer service... I believe the lead was Terike and Miguel which and there was another service tech... Please give these guys a bonus because I am a stickler for Customer Service and they could be the trainers for your program... Really, YOU SHOULD GIVE THEM A BONUS! THEY WERE GREAT...Yes I really am shouting this out.

Great installation. The guys were efficient and effective.

Can not say enuf about the delivery team. I have been in customer service as a sales consultant for 27 yrs and this is the single best personal Experience I have ever had with any company and it’s not close. Thank you. I couldn’t be home for the delivery of the washer and dryer so had to dump that on my wife, who is a stay at home mom and we have 9 kids. These guys took care of everything. Way past their job description. Thank u Best Buy. U just won a customer for life and that delivery team deserves a raise I promise u

The installation was uneventful. The technicians knew what they were doing, and completed the installation quickly.

Good value and easy add on with a new purchase. Especially for my mom it was an out of town delivery / install

Excellent service! I really appreciate the care and concern that was given.

Great service! The guys were very fast and professional. They took the old washer out. Then they installed the new washer and made sure it turned on and started a basis cycle!

Good communication, on time, quick, and did it right.