Customer Ratings & Reviews

The worker was great and really helped out. Id recommend anyone haveing this professionally done.

Super kind and respectful people Really easy and really fast installation Very professional

The delivery of my LG washing machine was flawless. I had already moved my old washing machine out of my utility room to a location near my house's entry door to allow the delivery men to easily remove it. The delivery men came at a time within their delivery time window, I checked the new washing machine for damage prior to them bringing into my house, and they moved it to my utility room and left it where I requested. They then removed my old washing machine. I wanted to do my own hookups to hot and cold water and the drain which were very easy (I'm a mechanical engineer). I am 100% satisfied and think the washer is fantastic!

After the installation of our new Washer & Dryer. The 2 installation people had left. I checked the level of washer and dryer. They were not level. I had to level them myself. That's when I noticed that you need a skinny wrench to easily adjust the 2 adjusting nuts. They did not leave the skinny wrench. Also when we ran the dryer, the laundry room becamer warmer. I looked behing the dryer, and the new aluminum exhaust hose was not attached to the wall. It had fallen off, when they pushed the Dryer into place. I had to reinstall this. The exhaust on the Dryer was bent on the bottom. Had to straighten before I could clamp the exhaust hose to the Dryer tightly. PS: The Skinny wrench is shown in the Washer-Dryer manuals as included in the package. Do no recommend BestBuy installation

The Geek squad did a great job with my washer install, very professional & got it done in a timely manner

Delivery and installation went very smoothly and the team was friendly and professional.

They did great job, they were in and out very fast !

They came in helped remove the old washer brought in the new one they made it look easy and cleaned up after themselves. Flawless job!

We were extremely pleased with the installation of our new washing machine.

The Geek Squad guys who installed the washing machine went above and beyond! So knowledgeable, efficient and polite.

On time and very good service. Removed the old washer and freindly service.

The Best Buy Installers of my washer did an excellent job! They were in and out and quiet.

I got new washer for my home a few ago and purchased the installation process as part of it. Even though I know how to do many home repairs, I decided to have the installation added to my purchase. That was a good idea, the area were I have the new unit installed was too far from the original but they had with them the required plumbing connectors and left my home with the washer working. I would had struggle to figure out what I needed to buy, spend time looking for it. It took them about ten minutes to properly connect the washer. By the way, price for the installation is very reasonable.

I loved the email check off list you sent. To make sure everything went smoothly. The delivery team was awesome. The team came into my laundry room disconnected my washer hauled it away. Installed the new one, made sure it worked and if I was happy. Best service a BIG thank you

Although I did not have them do the installation (required new hoses, my old ones were fine) they agreed to level the washer. I did not purchase an under-washer drawer stand/riser until later. They leveled it just fine (easy to do). But I found out when I installed the riser stand 2 weeks later that they had not tightened the lock nuts on the washer legs. With all the vibration from spinning loads, the washer legs would have moved and the washer would have gone out of level on its own. Giving them the benefit of the doubt, they probably just forgot to lock the legs.

Very professional installation. He knew exactly what he was doing and hauled away the old washer

washer was installed before I knew it.. great experience

Install crew was great, fast and on time. Sent me courtesy call 15 mins ahead. Did a great job getting washer up stairs. So glad I paid for his service

I was reminded of the delivery date and time. Installers called when they were on their way. They arrived on time and installed quickly and professionally. Installers were polite, respectful, and knowledgeable.

Really great purchase works awesome and I am so glad I got.