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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29237 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 29,237 reviews
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers made sure everything was set to specifications and were efficient. Completed the install in 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Service on Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given a wide range of time when I arranged the delivery of my washing machine. The day before delivery, I was called with a much shorter window. And the morning of the delivery, I was called with an even shorter time period. 8 appreciate these calls so I’m not spending all day waiting. The delivery men were courteous and installed the washing machine quickly and efficiently. They also took my old machine without a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job................................................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washer install by two profession men

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was install in no time very neatly in no time the two men was very nice and clean with the install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! The installers were friendly and respectful and knowledgeable. They explained everything I needed to know and I was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were professional and friendly. They worked quickly to complete the jib

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional, friendly, informative, and helpful. He went above and beyond to guarantee my satisfaction. I am pleased with the work completed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Make haul away policy more clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were fast and generally polite. We had an existing washer and did not pay for haul away, and thought they could move the old washer 10 ft to the garage - they initially seemed to say that was haul away which we did not buy. They went ahead and moved it but that was unclear when we were ordering. I felt bad and didn’t want them to think we were trying to rip anyone off. We tipped them for the effort.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Best Buy Delivery & Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was perfect!!!!! Very professional and quality work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Professional delivery and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy delivery guys were punctual and professional. They hauled off t he old washer and installed the new washer quickly. They really did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Time Saving, Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that showed up to install the new washer and dryer that my wife purchased earlier in the week, arrived on time, were professional and very courteous. They quickly removed the old units and installed the new ones. They tested each unit and then explained, what was done and demonstrated how each unit worked. While they did remove the old units, there was an extra service charge (paid at time of purchase). This was worth it because it saved me time and energy; I didn’t have to figure out how best to discard the old units. While I could have installed each unit myself, I couldn’t have done it as quickly as the Best Buy team did. Overall, very pleased. I highly recommend...

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer , and the installation crew was great. Its quiet and looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old School preference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am pleased with this washer. I was somewhat surprised that it does not have a dispenser or drawer or basket in which to pour the detergent. It appears that oneis supposed to just pour it in the tub and then add the articles to be washed, or vice versa. Then it is a crap shoot as to whether or not you have enough detergent since it locks in place as it fills up w/water. I haven't had a new washer since 1983 and am not used to the new machines, however, I do not care for this feature. Putting my clothes on top of or directly underneath the detergent is not a good idea. I don't like yes or no questions as to whether or not I would recommend this machine. It is far better than no washer. I will check Yes, reluctantly since it performs satisfactorily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had to navigate tight turns on stairs and they nailed it. Quick and easy! Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding LG washer / Dryer Installation Crew !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Washer / Dryer Installation crew showed-up on time & were very professional & knowledgeable throughout the process. They worked efficiently to first remove my old washer / dryer & then install the new LG Washer / Dryer. I definitely appreciated that the installation crew were very careful not damage anything while moving both the old & new washer / dryers in & out of my apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple of guys from Best Buy came to the house and brought my new washing machine, they were quick and efficient, they did an awesome job, no problems whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation team was very professional. They called two days before the appointment to confirm the exact time of the visit and informed about the steps they are and will be taking for COVID-19 precautions. They also informed that no member of the installation team is experiencing any symptoms and asked the same about our household. On the day of the installation, the team called ahead and confirmed the exact time of arrival. I appreciate this as we didn't have to wait for them for the whole 3 hour window. overall, I am really happy with the team's professionalism and quality of service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    kelzo90

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast install and removal working very good, better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good professional team for installation appliances only at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my washer and dryer very quickly and the are professional.

    I would recommend this to a friend