Customer Ratings & Reviews

Was installed in an instant. Then took the time to show me how it all works, ran a cycle and made sure there were issues

The washer was delivered as requested along with the communication from the truck delivering it. The installation of the Washer was quick and neatly. Thank you Best Buy

The Best Buy installers arrived on time, alerted me when they were on their way, worked fast and efficiently, were professional and courteous, and did an overall great job in setting up the new machine.

I had a LG washer/dryer stacked prior to this purchase. My dryer still works fine but the washer needed replacing. I purchased another LG washer. I was not told at time of purchase that they would not be able to stack the new washer with existing dryer. Now I have side by side washer/dryer. Takes up more space than I want but I'm not paying more money for someone to come stack my appliances. Other than this issue, the rest of the install went fine.

My team arrived right on time, calling 30 mins prior. They carefully unpacked and unloaded my equipment, and installed it in my home. They showed me how to calibrate my washer and dryer, and how to position and level them to avoid vibrations. They also gave me some very helpful tips on how to make adjustments in my laundry room due to the weight of the washing machine, and saved me a possible future visit from a carpenter or plumber if something had gone wrong. All in all I appreciate the considerate and professional advice from my installation crew. Highly recommended.

The installation process was fast and cheap. Very convenient

The men who delivered and operated my new appliance were skillfull and very professional.

The gentlemen who did my return and my install were amazing! They were in and out in a jiffy and took care of everything without question. They were kind and answered all my questions. I will always go to Best Buy for appliances just because of the way they handle their installs.

Smooth and without issues. The team installed it pretty fast and its working well so far.

Excellent Geek Squad delivery and installation service. Received 30-minute courtesy call prior to arrival. Technicians were very courteous and friendly. Unpacking was done at truck and all trash disposed off properly. They took great care with appliances to ensure not bumping any doors, elevator, walls. Installation included stacking dryer on washer, and they took great care to avoid damaging appliances and walls. They were very knowledgeable and fast. Highly recommend using Geek Squad installation service, it's worth every penny. Very professional!

Delivery team call us in advcemce. They make very good job and remove old one and all garbage. Thanks a LOT!

Excellent service, very professional; it's the best option for installing the equipment.

The service was excellent. Quick & professional installation. Had to be installed on the second floor and they had no problems getting it up the stairs.

We had the official Best Buy teams remove our old washer and install the new washer. They were amazing! Polite, totally professional, totally accommodating! The installers made it a quick and easy experience.

The installers arrived on time, were very polite and professional! Left everything clean and tidy!

Very professional. On time and very good at making sure everything is set up exactly how it is supposed to.

The installation was fast and very well done. The two installers were friendly and knew exactly what to do, and how to do it. The entire operation was accomplished quickly and correctly. It was a pleasure to have such a well done installation.

Extremely satisfied with the Geek Squad crew sent out to setup my washer/dryer. They were quick, efficient, arrived on time, extremely careful, and everything worked great when they left. Happy customer!

This is an excellent machine. Does a great job cleaning. Clothes are noticeably cleaner than our last washer could do. Way to use with the exception of the wifi capability. Not easy to set up and the directions that come with the machine are not very helpful. I didn’t purchase the machine for this option, but figured I would give it a try since it is equipped, but gave up up trying to set up the wifi on the machine as it was painfully frustrating to get to work And I have yet to give it another try. Overall it does a fantastic job as a washing machine.

The two person delivery team was amazing. Efficient, careful and thorough!