Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29324 reviews
(29,324 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
Great Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my washer installed by the nicest people. They new what they were doing. Didn't take any time at all to get it done.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Trustworthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two specialists from the Geek Squad arrived on time and even called 1/2 hour before arrival to make certain I was ready for their delivery. They were competent, personable, clean, efficient, and friendly. They took away my old washer and installed my new washer within minutes. Together we inspected the new washer to make certain that it met with my approval then they proceeded to show me how it functioned. We ran a test cycle which is recommended by the manufacturer and they checked their installation for leaks. It was a great experience and I would welcome these professionals into my home anytime.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A Pleasant Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was fast and very well done. The two installers were friendly and knew exactly what to do, and how to do it. The entire operation was accomplished quickly and correctly. It was a pleasure to have such a well done installation.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Rafael and his partner were the best!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rafael and his partner were amazing!!! I really appreciate them both. Not only did they install my washer but they also repaired the trap to my sink, so when I wash clothes the water won’t go all over the floor. They had awesome personalities and were very professional. Thank you again!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Get the install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that beat but offers this! Quick and easy install. I didn’t lift a finger.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The individuals whi delivered and installed it did an excellent job.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Thumbs up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad employees are very friendly and they get the job done. I like when they install the things I bought from Best Buy they don’t take long at all.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Quick install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of this washer went very quickly despite the fact that the knob to close the water connecting the washer was broken and the installer couldn't turn the water off. Luckily he was able to work around the problem. The repairman got here early and was done with the install in no time.
I would recommend this to a friend - Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
Quick setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was quick and efficiently executed. I love my appliances.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
A+ Install!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were quick, efficient, and thorough. Showed up on time!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Super professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super kind and respectful people Really easy and really fast installation Very professional
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Washer/Dryer Combo
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer combo I’ve ever owned, extremely quiet and no issues so far. I have owned for around a year and couldn’t be happier with my purchase. Best Buy folks did a great job installing.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good job from installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys did a great job. Installed and cleaned up the packing material
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who delivered and installed my washer were very nice and accommodating. They had removed my old washer and had my new one installed very quickly. They even took time to explain the usage and the 30 days i had to return it without needing to pay extra. Very good service.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 4 out of 5 stars
Installation was fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The whole installation process was very quick, maybe less than 20 minutes. Definitely much faster than if I did it myself. I only took off one star because the install guy was missing the steel water hoses for the hookup, and stated that I didn't order them when the receipt clearly showed the contrary. He ended up telling Best Buy that I didn't accept the hoses, which was baloney. Luckily Best Buy gave me another set, but there was no need for the install guy to lie about the hoses. Have some professionalism.
I would recommend this to a friend - Cons mentioned:Leveling
Rated 4 out of 5 stars
Serves a purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they would do the heavy lifting, but leave installation to me. In the beginning they wouldn't do the install because my cabinets were too low. They were not. I moved them 3" even though I had 1.5" of clearance. They requested a foot which was ridiculous. Once they came back they were quick and thorough. Friendly and made sure not to make a mess as well. Hose routing could have been a bit neater, but it works. Had to level the washer a bit more after a few uses.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was very professional, friendly, informative, and helpful. He went above and beyond to guarantee my satisfaction. I am pleased with the work completed.
I would recommend this to a friend Rated 4 out of 5 stars
Installer review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer did a very good job. Discounted their policy is not to use my existing new hoses. Had to buy their $38 overpriced hoses.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional Honest Respectful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers called me prior to arrival. They were earlier than expected and asked if I was available. They were very careful removing my old washing machine and bringing in my new one as they had to go up and down my finished basement stairs and into a separate laundry room. They made sure the machine was balanced, not leaking, and was working properly. They showed me how to use some of the digital settings and answered my questions. They also handed me my Whirlpool warranty card and told me to make sure I submit it as soon as possible so I have coverage. I think this was the best delivery service I have ever received.
I would recommend this to a friend - Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
Great Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a top professional installation. Fast and easy The installers were experienced, courteous, on time and very careful when installing. Testing everything before leaving. Thank you!
I would recommend this to a friend
