Customer Ratings & Reviews

My installers did a great job. It was kept clean, things were done correctly, and quick. A friendly crew as well.

installed well and moved old unit to the garage for us. washer wasnt draining after they left, we had to fiddle with it a bunch to get the water to drain but now works great. they forgot some tools and had to borrow mine to complete the job which is a little unprofessional.

The gentlemen that delivered and installed my washer and dryer were polite and knowledgeable. They made no complaints on having to hand carry my appliances up 2 flights of stairs. However, my washer was not leveled, so I had to get someone else to lift my washer in order to adjust the screws to make it leveled (this was after calling Geek Squad about the horrible vibrating noise my washer was making). I highly recommend checking the washer all around before they leave.

Pretty good no issues, installed and ready to go quick

Had a wonderful experience for my washer installation! The technicians were all very professional and knowledgeable! Very kind and explained the process to me! Quick installation and the technicians were very careful with my belongings! I would definitely choose this service again!

The crew were kind and polite. They mived quickly and cautiously.

Requested a 4 man team deliver and install my washer dryer set. Only 2 people came out, however, they did an excellent job in moving the new washer/dryer in, being sure to not damage the walls or the floors. They had multiple flights of stairs to go up too! They relocated old washer/dryer, moved and installed new washer/dryer, all in less than one hour. One of the important things about buying a new appliance is making sure it's installed properly. I highly recommend the BB delivery people. If you see the same appliance at two different stores with the same price, go with Best Buy because their installation team is great.

Delivery men left large scratch and did not hook up properly.

The man came in, helped my washer and dryer up perfectly. Everything was great love this.

quick and easy they hooked everything up right works perfect

Professional installation. They were fast and efficient when installing

Simple job, but well handled. Done very quickly. Recommend.

They came in, removed the old washer and had the new one running in an incredible amount of time. They were quick and efficient.

This was our third time for this washing machine installation. The first 2 times were not good but this time was wonderful! On time and precise.

I recommend having Best Buy install the washer. They do a great job and hassle free. Just a couple scratches due to the smaller door frame in our old house.

I was looking for good, solid, no frills washer and this fit the bill. Washes great, runs quiet and easy to operate.

Installers were professional and courteous and completed the install with no damage to machine or home

The guys were friendly and professional when delivering and installing. Very knowledgeable of the product and how to install. They were in and out in no time.

Both my washer and dryer were ok. Unfortunately I bought them during the COVID time where there was no so many choices to pick from. The products though arrived dented at first but Best Buy exchanged them for new ones that were perfect. I’m quite satisfied from their performance though. The service was ok too.

The instal for my washer and dryer was top notch. I was Leary at first buying from big box store but I had bought locally and had such a bad experience I sent everything back and went to Beat Buy. Do not regret it. Handled all products in my house like professionals.