Customer Ratings & Reviews

Excellent Service by Techs! In and out in no time, maybe 20 minutes!

Quick installation. The person who set it up told me how to run it the first time, waited until it was running before he left, did what he was supposed to do. A+

fast and good installation was performed by the delivery personnel

During this pandemic, the spouse and I were only exposed when grocery shopping approximately twice a month. So we were very leary of delivery and installation but these guys did exactly what we asked.. that was a particular parking area, a certain back door, and only a few feet into the home. They were very courteous about it, stayed in that confined area, worked quickly, spoke in a pleasant tone, and sprayed the appliances when installation was complete! Great installation experience!

Great service. I liked the service executed when doing the water installation. .

They were so fast and good at installation with kind explainations.

The install was super quick. I think they were in and out in less than 30 minutes. Vert knowledgable. Definitely worth it.

The delivery people were nice and courteous. The washer is fine. Not fancy but gets it done and not as loud as I thought It would be

The crew was fast and efficient. They did a great job.

The installation crew of two people were very efficient and careful with the installation. However, they did not complete the leveling of the washing machine. Our laundry room has a significant slope to the floor drain. They set the machines so they would not rock but they were not level. We did not realize this until after they left. We were able to adjust it ourselves but this should have been done by the crew before they left.

Kudos to Best Buy. The washer I originally bought was recalled the day after it was installed. Luis at Best Buy was great with my return and new purchase. There were some time issues, but he was friendly, professional, and took care of everything I needed. The gentlemen who delivered the replacement were terrific too. They were on time, took care of things quickly, and Brys even gave me some tips on my new washer. Having worked for a place that sells and installs appliances, I'm well aware of all the problems that frequently arise. Best Buy employees were fabulous and I'd recommend them to anyone.

Everything was perfect. Professional and courteous. Ready to use when they left with all the garbage. Highly recommended by this family.

Great job....professional....on time....fast and experts

Awesome delivery experience. On time, friendly, professional, and managed to get appliances into VERY tight quarters like it was nothing.

The install was fast and easy and the washer works great. The technician tested it prior to leaving.

Very nice delivery persons. Super mindful of our home and went above and beyond. They were done in 30 minutes.

excellent service very efficient knowledgeable and fast.

Did an awesome job, even though I had the washer and dryer dropped off and also got the pedestals the next day and I talked to the support agent and said it would be all good, they didnt have it on the work order, but least the following week got it done! Very professional and great service!

The installers communicated well, calling the night before and again when they were on the way here the next morning. They arrived on schedule with our new washer. Everything went well. I had cleaned the laundry room and installed new plumbing and hoses for the old dryer and the new washer. I provided a set of carpet gliders to put under the feet of the washer and base. The gliders made pushing the very heavy washer and base into place against the wall easy enough for one person to do. They ran a test cycle to check for leaks and issues before leaving. This service left nothing to be desired.

Delivered on time. Professional job. quick and looks easy for them