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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29344 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 909 Showing 18,161-18,180 of 29,344 reviews
  • Rated 5 out of 5 stars

    Typical installation but ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing out of the ordinary as far as installation. Prior to installation, insure that the house water valves turn freely, that they are not seized, can be fully turned off and there are no leaks to avoid delays in installation time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer installation.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of guys who delivered my washer were awesome. They were very careful bringing it upstairs leaving zero marks on my walls which I appreciate very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love samsung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great love how they stack great user friendly design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome employees !!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome and extremely honest with the situation we got in with our purchase . I appreciate the help 100 %

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came and installed and hauled away our old washer and dryer. Then installed the new one with no hassle. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient. Showed us how to use it cleaned up the mess and made sure we were happy and comfortable with how to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great at installations with appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC! Quick, efficient, friendly, no hassle ... I have been recommending Best Buy for appliance and delivery ever since. Having Geek Squad support made it the Best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were very helpfull during the installation process, and walked me through everything on my device once they completed their installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defective washers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your installers were great your product was crap two delivered both defective hot money back went with different company

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lavadora

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    La máquina se ve y se siente espectacular. Es una lavadora qué su consumo energético es mínimo . Medimos y controlamos loa gastos del hogar.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Courteous install, not as extensive as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers of my washer were extremely courteous and efficient. They also made sure that everything was clean and exactly where I wanted it before they departed. I also received several emails, text messages, and phone calls letting me know the status of my installation; however, there was no anti-tip bracket installed and they did not ensure it was level. Free delivery is nice especially if you're not on the ground floor, but if you're able to install it yourself...buy the hardware and D.I.Y.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great, get errors often some times don't know if the detergent is despising

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a better interaction with a delivery/repair/maintenance man. Took the time to explain every detail of the machine, was incredibly respectful and informative, tested before he left. Would rate higher than 5 stars if able.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied! Two workers came in and removed old washer and installed new one. They filled washer and made sure it was balanced. I couldn't ask for anything more. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team that mad my delivery were efficient and professional. I never have any problems with Best Buy. My go to for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew was knowledgeable of the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was on time and efficient. They were knowledgeable about the washer I purchased and provided information on the proper use of the product. They also were very careful about installing the washer and placing it how I wanted it placed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the same installers for alll of our appliances even though the appliances came in on different days. The installers are amazing and so helpful when I had questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly. Have me a few extra minutes to vac and mop floor under old appliances before New ones were installed. They even recommended that I return vent hose because my original one was more flexible, so I actually saved some $!

    I would recommend this to a friend
  • Cons mentioned:
    Damage

    Rated 3 out of 5 stars

    Friendly and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the washer upstairs with no problem. On time. They did do a little damage to my floors, but I noticed it after they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free is Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can unscrew a hose you can install a washing machine but I was glad we had Best Buy do it. They came when I wasn't home and we were good to go. A happy wife is a happy life!

    I would recommend this to a friend