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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29344 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 965 Showing 19,281-19,300 of 29,344 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the washing machine and removal of the old appliance made it much easier for my parents with little no work from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. Delivered timely. Perfect setup. Will purchase the dryer also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for free installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good job installing washer/dryer. However they scratched the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job on installation I would always let Best Buy install my appliances from now on thank you BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy happy happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install.installer knew the drill. Easy usage.Was scared of digital but that's the future and I have it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The came they installed they left now I wash and dry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied from purchase through delivery and set-up along with return of dryer that was not quite what I wanted but exchange was painless and Customer Service excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta give it to these guys. Laundry room is on the second floor so I was definitely not going to be able to get this thing up. They brought it up and installed everything properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installers. Helped me install on my iPad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installer did not stack the washer and dryer as requested. He said it was not possible when it’s obvious that it could. They squeezed the two machine side by side with no space between the machine. Because it was squeezed in it scratched the wall and the body of the machines. I had to call eBay to have some lone install it as requested. Second installer did it perfectly.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Super cool

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It was a pretty easy setup, instructions are included with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service!! My washing machine was installed with the greatest professional care. They showed me how to use my new machine and how to keep it clean. The customer service is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the washing machine and they tested it to make sure it worked well before they left.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit or miss with installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that delivered our washer dryer and installed it in our laundry room was not the best that we have seen from Best Buy or Pacific sales. When we talked to the gentleman that coordinates installation through the private contractors hired by Best Buy, we were able to discuss our concerns and he made things right! That is why I would still recommend Best Buy or Pacific sales for purchase and installation of home appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth install process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was great! Super efficient, knowledgeable, arrived on time, easy on the eyes...can’t say anything but good things about the whole process!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Anyone, from anywhere, with no experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No "freebies" I was told we would receive. Husband said guys seemed to be hired off the street and didnt know what they were doing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Made it easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Nice to have have this included with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my new washer was great. They arrived on time and they took no time at all for installation of washer. Afterwards they had all the answers I had questions about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team for Washer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the team that was sent to install my new washer and haul away the old washer. They were very efficient in the installation of the washer and very careful removing the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer left me with all the tools and knowledge I need to operate my new wash and dryer.

    I would recommend this to a friend