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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29344 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 969 Showing 19,361-19,380 of 29,344 reviews
  • Rated 5 out of 5 stars

    excellent service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The guys were here early, about 7:30. Hooked up the washer and hauled away the old washer. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer care team did remind about the Accessories when i ordered the product, great support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a do it yourself person. Since I have gotten busier with life and kids, I need to delegate. They took away the old washer and set this one up. Well worth the time and me not dealing with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed could not have been better. Timely, clean, explained how to use and even how to file for my rebate. Thanks for delivery and setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing as always

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad install crew was great as always I would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew only thing they missed was the clear tape on the sides of the washer and dryer that were pushed together and I can’t get it off now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service from the installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team came in prepared for the washer installation, they picked up all the trash and placed the washer with no incidents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The second time was good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call back after the first guy didn't install. Second guy who came to install was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    maybe 2nd time will work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both crews were very nice, prompt and efficient. Now it remains to see if washer will hold up, as 1st 1 broke on 1st load. I do resent Best Buy made me wait 8 days for new REPLACEMENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly and helpful. We were still the-doing flooring so the instructed us on how to do the basic set up once we got it inside

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good the 2nd time around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st install was bad, scratched the machines going up. However the 2nd install was done excellently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. Installers put stand and washer/dryer combo together.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    ?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WAsher shakes so much it moves. Called pacific sales about it and they didn’t follow up biught a built in refrigerator last year from pacific sales again poor follow up change from prior purchases

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient delivery and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personnel were friendly, efficient and very considerate in not scratching the washing machine or my walls. Delivered within the time as scheduled. They also cleaned up after themselves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    moved quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite & prompt service. However, they moved so quickly that I felt rushed when trying to inspect the washer before they installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Opie's IT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were awesome and thorough in the installation and instructing me how to use the washer , I appreciate there professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were polite, honest, helpful and absolutely wonderful. It is so refreshing to get great customer service. So rare these days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mmmm they are a hit or miss some guys are cool others or not. Just depends on the day I guess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and eaay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy but forgot to turn on the water when running the initial cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The washer installation went very well and it was

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer installation went very well and it was compatible from my Samsung washer and dryer that makes it really perfect

    I would recommend this to a friend