Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29344 reviews
(29,344 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Stainless Steele Hose Set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new hose set and received an extra plus of the washer being installed with the purchase to make sure the hoses were free of defects!
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bustbuy team will come and do installation. Not thirdparty . You can expect good quality service
I would recommend this to a friendRated 5 out of 5 stars
Professional and thorough installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable, professional. Addressed all of our concerns, questions to satisfaction.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Great Installation, but bad customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that delivered the machine did a great job installing but had a bad attitude.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Fair considering it was broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am waiting for my new machine. It came in July and won't get my new one until October.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
It wasnt bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were fast and professional but once i did my follow up they did leave some trash.
I would recommend this to a friend Rated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was super friendly and took his time. He was very aware and knowledgeable. He took the time to answer my questions.
I would recommend this to a friendRated 5 out of 5 stars
Recommended Team
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful guys. Even removed my door to put washer in. Recommended
I would recommend this to a friendRated 5 out of 5 stars
Better the second time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First delivery: very mediocre. Crew seemed disinterested. Washer had a paint nick. Don't know if damage by crew. Best Buy agreed to replace washer. Second delivery: Excellent crew.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really really nice delivery guys, did an excellent job with install. Definitely would do it again.
I would recommend this to a friendRated 5 out of 5 stars
Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done in a timely manner. Installers were knowledgeable and courteous and left the area clean.
I would recommend this to a friendRated 5 out of 5 stars
installation fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done by the delivery guy. He was in and out within 10 minutes. He made sure the washing machine didn't leak when he put it on. Very efficient and clean.
I would recommend this to a friendRated 2 out of 5 stars
Amazing performance... when it works as expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After *one* wash, the machine stopped working because it detected a leak. While I very much appreciate that it averted what could have turned into a much bigger issue, it was very distressing to have something so expensive and new fail so soon. If it's smart enough to detect a leak, it should be able to display an appropriate error message rather than just flatlining and going dark. Also, delivery was botched not once but twice. I should note that I'm very happy now, but the rocky start was a tad nerve wrecking and that's what my rating is based on.
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a fantastic job. I was asked if I needed further instruction or had any questions.
I would recommend this to a friendRated 3 out of 5 stars
Could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation and transport of the new washer was good, but I wish they would consider using disposable shoe protector when coming inside the house. The installation is free but you need to pay for the parts that go behind the washer. And then you realize they are the same items you already had in the older washer.
I would recommend this to a friendRated 4 out of 5 stars
Did not need install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not need install. The delivery people were great though.
I would recommend this to a friendRated 5 out of 5 stars
Happt
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend because they are very professional and right on track
I would recommend this to a friendRated 4 out of 5 stars
Washer Installation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation is a breeze except the scheduling time had been changed several times.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, service excellent. On time with scheduled appointment.
I would recommend this to a friendRated 4 out of 5 stars
Ross
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous installer. Personable. Plenty of notice before arriving.
I would recommend this to a friend