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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29344 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1021 Showing 20,401-20,420 of 29,344 reviews
  • Rated 3 out of 5 stars

    Installation was good but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were fast and courteous and they were happy to educate me on how to use the machine, but my washer arrived with dings to the front of it! They encouraged me to file a claim. I’m satisfied with the delivery guys but not the shipping method because my $1500 appliance set arrived with dings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beat buy came and installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With no problem. They did not have the right adapter to my gas line so I had to do that myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came within time frame. Were polite and very informative. Clean up wrappers and such. Took the old machine away (we did pay for that service) no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the installation. Very friendly and helpful installers. I live in a small, narrow building, but they were still able to accommodate. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast. They cleaned up any mess and were very friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tight Space No Challenge for Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dimensions of the laundry closet had us concerned although we checked the specifications multiple times. Fortunately, the installers had no difficulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people were very professional and explained how to use the machine. Picked up and left the area clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tina

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were polite respectful and quick with the installation. I appreciated that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our delivery guys were quick, but refused to unhook from water supply. The old hook-ups were there for a long time so the hot water side was really tight. They wanted me to call out a plumber and have them re-plumb.......not!!! My son hooked up the new hoses and the washer as soon as they walked out the door!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was done very carefully and without any issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed opposite ways which stinks but the guys were nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectre Laptop: Nice size easy to use beautiful colors easy to set up email accounts almost automatic set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery & hook up was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truck arrived with in the window allotted and the two delivery guys were careful, hook up everything, and cleaned up after themselves. Can't ask for much more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scam-like service process. Buy elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who actually installed it were great. This review ia for the scheduling office and Best Buy who basically forced an unnecessary purchase and delayed my delivery 2 times. Again, the guys who actually installed were great so I hope they don’t get the 1 star rating. They were 5 stars. But the scheduling/delivery office is a rip off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation very professional on time friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up at my house on time. And they delivered and installed a Samsung washer I bought. Will definetly be purchasing with best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great, polite and professional service. They call be ahead of time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professional and the installers were very helpful and care about my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Service, the men were polite, fast, and took great care of Washer. My first washer was dented and they took care of replacement and made everything so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! I would recommend them to anyone. They help explain some details about the dryer I did not know

    I would recommend this to a friend