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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29344 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1036 Showing 20,701-20,720 of 29,344 reviews
  • Rated 1 out of 5 stars

    Frustrated Best Buy and Delivery Experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an LG washer and dryer (separate purchases), and I paid for installation on both. The first delivery was on Feb 12, 2025, and the second was on May 22, 2025. On both occasions, the setup (install) was not done to completion. When I called Best Buy, they told me that the install is outsourced to a third party and that he would have someone call me. Someone called me on 5/24/25 to tell me that the earliest they could come out was 5/27/25. When I asked if she understood the reason for her calling me, she said she really didn't know. I have no dryer and can't dry my clothes for my family of 5. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does a great job with delivering and installing the products you buy. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the geek squad. Thankful for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our appliances were properly installed in a timely manner, everything worked. Instruction on how to operate equipment was given.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making things easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and worked very fast! I was shocked at how they maneuvered the washing machine with simplicity. They made it look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals! Friendly and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were efficient, knowledgeable, and courteous. Washing machine worked as advertised after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine, deep fill option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, clean clothes, Machine has deep fill option. Enough water to wash clothes, not like my former front loader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad technician was awesome after installing the washer they showed us how to use the washer and how to take care of the washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice service They were on time and efficient Would recommend to other people Thanks for the call before also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was just worry free since they came to install it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer on time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was delivered on time. The delivery guys were very pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men are very friendly. They set up the washer carefully and show me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they saw, they set it up and left. Thanks geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys that came were great! Gave lots of advice and very educated! My washer and dryer didn't fit, but were so helpful on what would work for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and curtious service no issues at all. Very nice dealing with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use definitely added to the value of this Washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest 2 guys! Clean and very neat...I appreciate the work they date..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was friendly and on time. They worked efficiently and carefully. The team kept us up to date on their arrival time as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you very much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You understand the need of your customers. Thank you

    I would recommend this to a friend