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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29344 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1051 Showing 21,001-21,020 of 29,344 reviews
  • Rated 5 out of 5 stars

    Wash My Laundry

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was flawless, installers were great. Even took away my old washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DeibiHernandez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were polite and very professional about making sure about their safety and scratch free entrance ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and polite. The team came on time, and managed the situation in the best possible way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use with the new Air Fryer

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have balanced it out better. They didn't even use a level

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy gentlemen who delivered my washer/dryer set were extremely knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    First time buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I brought the washer and dryer and works great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team did a good job communicating when they would arrive and they were on time! What more could you ask for. Let the pros do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy appliance installation service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go to Best Buy in part for great selection, low pressure sales and reasonable price, but the deciding factor is the quality of the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and punctual. Handled and installed my products with great care. Will do my appliance shopping at best buy in the future.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it! Worst customer service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer looked for every excuse not to install and then eventually put it back on the truck because he "was late for other appointments." This because he sat in front of the wrong house for 30 minutes. The guy who came for the 7th (!!) attempt was great. Not worth buying from Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New washer and dryer fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a necessary purchase for my washer and dryer pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind, nice, efficient, knowledgeable. A nice surprise that they were early as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress free

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once all my equipments arrive set up was easy and Christopher was very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff did an excellent job. Professional. Quick. Clean. Guided me through basic set up also

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missed the mark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a washer/dryer and pedestals on 6/6/22. The first installation crew came 6/17 and were great. They noticed a pedestal was damaged and did not install it. No follow up was done afterward. I called 2 weeks later and was given an appointment for 7/29. The night of 7/28 I received all confirming calls. I prepped the laundry room for install. On 7/29 I received a text saying the driver was sick and that I needed to schedule a new appointment. Getting hold of a live human at BB is nearly impossible. I hate this process and will not recommend it. Still no install almost 2 months after my purchase. I will not be back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, professional, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys showed up, put straps over their shoulders and moved this into our house. They made it look so easy, and we're done in less then 10 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer repair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue was resolved quickly, which was very pleasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine delivery and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick ,clean ,followed recommended setup from manufacturers On time .would use again

    I would recommend this to a friend