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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29344 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1066 Showing 21,301-21,320 of 29,344 reviews
  • Rated 5 out of 5 stars

    Washing machine installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed washer ontime and good thoughful installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, very professional and friendly. Took time to make sure they didn’t scuff doors or walls. A+ service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The sales rep xmd the delivery person was very pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a plumber to hook up my washer. The delivery person wasn't able to unhook the old washer valve. Not there fault. The hook up was old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless installation and they explained the features of the washing machine to us so that we were confident to use it as soon as they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery, service, installation, courtesy shown…professionalism…would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time and very quick, courteous and professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer installation seems adequate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't use the washer for various reasons so it's hard to tell even three weeks after delivery. Washer came missing parts and the dryer vent was installed poorly - smashed flat. Repair was made the next day but the team shouldn't have left with it in an unsafe condition.

    I would recommend this to a friend
  • Cons mentioned:
    Damage

    Rated 1 out of 5 stars

    Best Buy used to be a good place to get appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is likely the last time I'll have Best Buy deliver and install a product. The last two have been horrible experiences. The most recent installers damaged our laundry room wall. To have it repaired the company requires 2 quotes which is ridiculous since it's dry wall repair. They were also a bit sexist, as they had been dealing with my wife the whole time and I was able to walk out where they were working when they were finishing up and the installed didn't address my wife again after that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came and set up super easy, friendly staff. They new what they were doing and careful not to hit walls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a great job from getting the old ones out to making sure the new one was set up and working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary add-on kit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the parts were here to install the washer. A very easy project anyone can probably do it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install on Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad experience with the technicians, They came to install the washer it was dented and could not get the washer to work. After arriving home realizing they didn't not turn on water valve and zip strip my hose to the faucet instead of hanging in on side of tub and having the hose twisted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and explained how to operate the machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. Had to upgrade to a newer washer since old one broke after 10 years. A lot of good selections on modes, which I love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. they came in installed washer and showed us how to use it and how to clean it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Delivery and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying through Home Depot and having a nightmare with delivery, Best Buy made it simple, stress free and happy I had gone to them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st washer leaked but the replacement is fine so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They saved me some time. I didn’t have to hook anything up. Came with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative were very nice and professional, did the work promptly, and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer installation.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The installers were excellent! Thank you.

    I would recommend this to a friend