Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Washer Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They explained everything and very great! I would recommend them!
I would recommend this to a friendRated 5 out of 5 stars
Very Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service, would recommend to everyone. Great!!!
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were highly professional and knowledgeable Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took time to explain how machines work and professional
I would recommend this to a friendRated 5 out of 5 stars
Professional work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No hassle, careful, smooth installation. Professional!
I would recommend this to a friendRated 5 out of 5 stars
installed while I sat around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very pleasant and friendly guys.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was right, Did it fast, Was very professional.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt, knowledgeable, and efficient installation.
I would recommend this to a friendRated 2 out of 5 stars
Installed poorly lots of waiting for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to spend hours on the phone to schedule installation. Installation was a six hour window. Washer was installed incorrectly, so another hour + was spent on the phone to schedule. Had to be home for another 6 hour window. A couple of weeks later it started to leak. Waited on hold for an hour to schedule for repair and had to be home for another 6 hour window. Repair person came but needed a second person since it’s a stacked unit. So now it’s scheduled for some morning time next Saturday.
No, I would not recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that came to install the washing machine was really nice.
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service from the installation team. Very professional.
I would recommend this to a friendRated 1 out of 5 stars
Refrig./Wash&Dryer - Dlvry./Install Nightmare!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a call from the delivery/installation company roughly 30 minutes prior to arriving to my home for delivery and installation. I would have, under normal circumstances, been excited. Except for the fact that they were delivering one day early of our scheduled delivery, without prior notification. Now this was a major inconvenience for many reasons. I just purchased my home and the laundry room was being painted that day in preparation for the next delivery. Secondly, no one was home! Knowing my situation I requested that they not deliver my washer dryer early, and asked if they could deliver the washer & dryer on the agreed date. They stated that this would count as a delivery refusal and expressed that additional delivery fees may apply. They were extremely short, rude, and all around just unhelpful. I had to rush home to try and complete the painting in the laundry before the installers arrived. Since the room was already prepared, I just almost able to the room as the installers arrived. I asked if they would give me 15 minutes to wrap up for install. They refused and said that they had too many deliveries to wait. I'm usually a huge fan of Best Buy, but I'm am very disappointed to say the very least. Negative reviews aren't my thing, but that's how bad this experience was. You should consider this prior to your purchase and delivery scheduling.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Installation quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will always allow your guys to deliver and install
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and quick efficient work for install and haul away.
I would recommend this to a friendRated 5 out of 5 stars
Didn’t see the reviews.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable and polite. Done hook up without hesitation.
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy, they were very nice and courteous.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came early. Didn’t take any time away from my schedule.
I would recommend this to a friendRated 5 out of 5 stars
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My installation went off without a hitch great crew!
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy team did a incredible job like normal
I would recommend this to a friendRated 5 out of 5 stars
They were the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend
