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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1398 Showing 27,941-27,960 of 29,343 reviews
  • Rated 1 out of 5 stars

    Third pary

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They used a third party to come have it installed the guys were not so nice and didn’t really care. They were installing the washer with the same hose of the old one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Insallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers showed up 1 hour past the 4 hour window. They said they were busy? Rushed the installation, damaged the unit, did not turn on gas for dryer, and left the rubbish in my driveway and street.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed to install washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chaps, delivered washing machine and put in place. Did not have the correct tools to change the hoses!! My 84 year old neighbour came over and did it!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dropped it off in the middle of the street across town and then made me pick it up and install it!!! I still got charged for installing it myself, don't bother calling there is no one there!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great washer machine terrible delivery person

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three guys came to do the delivery. The main guy was on the phone the whole time complaining about have 24 deliveries that day. The other two guys were nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That didn’t even move it in all the way. Goof balls who don’t care about their job

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unbelievable BAD service and communication.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I can ever buy another product from Best Buy. I have had the most unacceptable experience when TRYING to purchase a washer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install Didn't Happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer told me I needed a plumber to check out my pipes before installing. Contractor installed them and they work perfectly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best “not” Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a washer dryer combo. Washer was damaged and dryer sounds like a coffee grinder. Not sure why one would ever pay for this service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't install. I asked for installation I requested installation I ordered installation Best buy dropped it off in my carport and went here you go

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BadService

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st installer scratched my floor and now I am trying to get this resolved. Never will you someone that uses a 3rd party for installers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not know what you want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer or dryer was not installed, it still setting in my Garage in the boxes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew forgot a part and just left. Took weeks to reschedule. No compensation or urge to fix problem. Will buy elsewhere in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Install, my washer flooded my entire downstairs due to the hose not properly installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came 3 times to instal the washer, they left the drier exhaust house disconnected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installers didn't bring tools!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up without the tools needed to install washer!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from BestBuy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy delivery is horrible service. Damaged 3 walls in my house

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amana washer price low for low quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amana washer has a poor spin on drainage Not a good product for every day use I would have bought a whirlpool on second chance

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy sucks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never gave me the owners manual. I complained and bestbuy didn’t do anything, they suck !!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive service unfortunately. Store management attempted to makes things as right as they could.

    No, I would not recommend this to a friend