Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Stillwaiting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting for all of my appliances way too long period they have.
No, I would not recommend this to a friendRated 1 out of 5 stars
Paid but NO Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My washer was not installed on July 5, 2021 and to date I have not been contacted about a rescheduled date for this installation to happen.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation fail
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer installed the washer incorrectly and had to have the whole unit replaced.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered damaged item twice. Late for appts and no calls. Left dryer vent disconnected. Customer service Did not return calls and rude
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person who brought the product could not install it because he found a supposed problem in my plumbing, but I installed it without any problem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Additional Parts Needed For Install
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asked if we purchased new hoses and when we told them no we didn’t know we needed to they just said oh well we can’t do anything else for ya and left.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
J hi orrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took four trips for the delivery team to complete. Oh what an agony it was!!
No, I would not recommend this to a friendRated 1 out of 5 stars
delivery delays
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installation was delayed by 2 weeks with no explanation. would give 0 stars if i could
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer Bolts Stolen
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give a 5 star review if it weren't for the fact that the guys who installed it stole the washer bolts so now I have to purchase new ones to move.
No, I would not recommend this to a friendRated 1 out of 5 stars
washing machine install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the fifth time I was brought a damaged washing machine. Tired of wasting my day only to once again not get what I have paid for
No, I would not recommend this to a friendRated 1 out of 5 stars
Still waiting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not installed waiting on base they canceled my order and sent it back because the base wasn’t there.awful service
No, I would not recommend this to a friendRated 1 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been w/o cold water due to the technician breaking the cold water pipe when installing the new washer.
I would recommend this to a friendRated 1 out of 5 stars
Poor installation service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not properly installed and I can not use it. Even BestBuy installer did not take old one even I paid in advance for hauling
No, I would not recommend this to a friendRated 1 out of 5 stars
bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my order come with installation buy they just leave it and gone,bad service!!! Never buy it form bestbuy anymore.
No, I would not recommend this to a friendRated 1 out of 5 stars
Last choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We paid for installation but there was some minor glitch that the delivery man claimed he couldn't do. I had to pay a plumber to complete but the plumber just laughed at what the installer had told me.
No, I would not recommend this to a friendRated 1 out of 5 stars
they left the old washer on the street :/
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They said they didn't have room on the truck and left the old washer on the street. Also the new hose had holes in it and I had to install another one .
No, I would not recommend this to a friendRated 1 out of 5 stars
Inept Representative
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your installation was canceled by your inept representative!! Just horrible!
No, I would not recommend this to a friendRated 1 out of 5 stars
lazy contractors
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible contractor did not want to do install saying hook up was too tight. I did myself without issues.
No, I would not recommend this to a friendRated 1 out of 5 stars
Just Don’t.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They damaged my dryer and had the water cables all knotted up then zip tied them. Very disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worse service I ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They schedule installation between 8 and noon and kept calling to say they were almost there. When I call Mays Landing store a girl there refuse to let me talk to manager. Very unprofessionally.
No, I would not recommend this to a friend